Encanto Acapulco

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a fire extinguisher, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Enjoy Mexican cuisine at RestauranteTerraza, one of the resort's 2 restaurants, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 7 AM to noon for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Acapulco? This resort has 1018 square feet (95 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Capilla Del Atardecer - 0.1 km / 0.1 mi
Chapel of Peace - 3 km / 1.8 mi
Playa Puerto Marqués - 4.4 km / 2.7 mi
Bahía de Puerto Marqués - 4.4 km / 2.7 mi
Guitarrón Beach - 4.6 km / 2.9 mi
Punta Diamante Beach - 5 km / 3.1 mi
Botanical Gardens of Acapulco - 5 km / 3.1 mi
Boulevard de las Naciones - 5.1 km / 3.2 mi
El Veladero National Park - 5.8 km / 3.6 mi
Arena GNP Seguros - 6 km / 3.7 mi
Naval History Museum - 6.4 km / 4 mi
El Revolcadero - 6.7 km / 4.2 mi
Icacos Beach - 6.8 km / 4.2 mi
Casa de la Cultura - 6.9 km / 4.3 mi
Playa Hermosa - 7 km / 4.4 mi
The preferred airport for Encanto Acapulco is General Juan N. Alvarez Intl. Airport (ACA) - 14.2 km / 8.8 mi

• Pool access available from 8:00 AM to 8:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Professional property host/manager
• LGBTQIA+ friendly
• No cribs (infant beds) available
• No rollaway/extra beds available
• On bay
• By ocean

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Resort fee: USD 40 per accommodation, per night

We have included all charges provided to us by the property.