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Southbank Hotel by Marriott Jacksonville Riverwalk

Southbank Hotel by Marriott Jacksonville Riverwalk

Jacksonville Florida
Check in 4:00 PM
Check out 11:00 AM
This hotel has renovations that may affect your stay read more

Renovations

The property will be renovating from August 1 2025 to July 31 2026 (completion date subject to change). The following areas are affected:

  • Exterior
  • Lobby
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Discover a paradise for pets and their owners at Southbank Hotel by Marriott Jacksonville Riverwalk, where four-legged travelers are treated like VIP guests, within a 5-minute drive of Baptist Medical Center Jacksonville and VyStar Veterans Memorial Arena. This hotel is 7 minutes drive to EverBank Stadium and 7 minutes drive to Daily's Place.

Relax in accommodations featuring cable & satellite channels, complimentary high-speed WiFi, a 42-inch flat-screen TV, complimentary daily newspaper, room service, premium bedding, in-room coffee & tea facilities and air conditioning, easy-clean surfaces and versatile comforts. Conveniences include an iron and ironing board, a desk, an in-room safe and a phone.

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Property Details

Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.

  • Dry cleaning/laundry service
  • Comprehensive recycling policy
  • Proposal/romance packages available
  • Vegetarian breakfast available
  • RV, bus, truck parking (surcharge)
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • Number of meeting rooms - 22
  • No single-use plastic stirrers
  • Conference space size (meters) - 3663
  • Swimming pool
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of outdoor pools - 1
  • Assistive listening devices available
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Comprehensive food waste policy
  • Energy-saving switches
  • Recycling
  • Vegan menu options available
  • Wheelchair-accessible lounge
  • No accessible shuttle
  • Vegetarian menu options available
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Multilingual staff
  • Water dispenser
  • Conference center
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Double-glazing on all windows
  • Rooftop garden
  • Uncovered parking
  • Wheelchair accessible (may have limitations)
  • Uncovered parking
  • Banquet hall
  • Ballroom
  • Food and water bowls
  • Wheelchair-accessible concierge desk
  • Vending machine
  • Health or beauty spa nearby
  • Wheelchair-accessible van parking
  • Express check-in
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible path to elevator
  • Change of bed sheets (on request)
  • Pool hoist on site
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Television in common areas
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Well-lit path to entrance
  • Change of towels (on request)
  • Internet access in public areas - surcharge
  • Garden
  • Stair-free path to entrance
  • Wedding services
  • Luggage storage
  • Express check-out
  • Coin laundry on site
  • Billiards or pool table
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Number of restaurants - 1
  • Housekeeping on request
  • Golfing nearby
  • Smoke-free property
  • Safe-deposit box at front desk
  • Self parking (surcharge)
  • Conference space
  • Valet parking (surcharge)
  • Terrace
  • Wheelchair accessible path of travel
  • ATM/banking
  • Conference space size (feet) - 39425
  • 24-hour business center
  • Concierge services
  • Year Built - 1980
  • Number of buildings/towers - 1
  • Total number of rooms - 322
  • Number of floors - 5

Check-in

Check-in is from 4:00 PM until anytime. Guests must be at least 21 to check-in.

Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Jacksonville? This hotel has 39425 square feet (3663 square meters) of space consisting of a conference center and 22 meeting rooms. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Jacksonville Historical Center - 0.2 km / 0.1 mi
Alexander Brest Planetarium - 0.8 km / 0.5 mi
Friendship Park - 0.9 km / 0.5 mi
Friendship Fountain - 1 km / 0.6 mi
River City Marina - 1 km / 0.6 mi
Baptist Health - 1.3 km / 0.8 mi
Baptist Medical Center Jacksonville - 1.3 km / 0.8 mi
Florida Theatre - 1.8 km / 1.1 mi
Theatre Jacksonville - 1.9 km / 1.2 mi
Jacksonville Museum of Modern Art - 2 km / 1.3 mi
Jacksonville Symphony Orchestra - 2.2 km / 1.3 mi
Times-Union Center for the Performing Arts - 2.2 km / 1.4 mi
Islands Initiative Preserve - 2.2 km / 1.4 mi
Prime F. Osborn III Convention Center - 2.6 km / 1.6 mi
VyStar Ballpark - 2.9 km / 1.8 mi
The nearest airports are:
Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 29 km / 18 mi
Jacksonville International Airport (JAX) - 27.2 km / 16.9 mi
St. Augustine, FL (UST-Northeast Florida Regional) - 58.7 km / 36.5 mi
Daytona Beach Intl. Airport (DAB) - 147.6 km / 91.7 mi

  • Pool access available from 7:00 AM to 10:00 PM.
  • Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

  • Professional property host/manager
  • Contactless check-out is available
  • LGBTQIA+ friendly
  • Contactless check-in is available
  • Essential workers only - NO
  • Guest will receive an email before arrival 24 hours
  • Guests will receive an email with special check-in instructions

Pets

  • Maximum number of pets per room 2
  • Pet max weight (per pet) in lb is 25
  • Pet max weight (per pet) in kg is 11
  • Service animals are allowed
  • Pets cannot be left unattended
  • Service animals are exempt from fees/restrictions
  • Pets allowed

Other charges

  • Fee for cooked-to-order breakfast: approximately USD 5 to 20 for adults, and USD 5 to 10 for children
  • Uncovered self parking fee: USD 16.00 per day (in/out privileges)
  • Uncovered valet parking fee: USD 22.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per night plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

1515 Prudential Dr, Jacksonville, Florida 32207, United States
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