Hotel Sumatera

Check-in

Check-in is from 1:00 PM until 11:00 PM. Guests must be at least 15 to check-in.

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Onsite parties or group events are strictly prohibited
• Long-term renters welcome
• Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Other details

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily.

Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Planning an event in Medan? This hotel has facilities measuring 538 square feet (50 square meters), including conference space. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Great Mosque of Medan - 0.4 km / 0.2 mi
Maimun Palace - 0.6 km / 0.4 mi
Tjong A Fie's Mansion - 1.4 km / 0.9 mi
Medan Mall - 1.5 km / 0.9 mi
Vihara Borobudur - 1.7 km / 1.1 mi
Museum of North Sumatra - 1.9 km / 1.2 mi
Grand City Hall - 2.2 km / 1.4 mi
Sun Plaza - 2.2 km / 1.4 mi
Sri Mariamman Temple - 2.4 km / 1.5 mi
Vihara Gunung Timur - 3 km / 1.8 mi
DeliPark Mall Medan - 3 km / 1.9 mi
Rahmat International Wildlife Museum & Gallery - 3.6 km / 2.2 mi
Plaza Medan Fair - 4 km / 2.5 mi
University of North Sumatera - 5.2 km / 3.2 mi
Marian Shrine of Annai Velangkanni - 12.7 km / 7.9 mi
The preferred airport for Hotel Sumatera is Medan (KNO-Kuala Namu Intl.) - 36.2 km / 22.5 mi

• Clothing is optional at this property.
• Only registered guests are allowed in the guestrooms.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• No pets and no service animals are allowed at this property.
• Alcohol is not served or permitted at this property.

Hotel policies

General

• Professional property host/manager
• No alcohol allowed onsite
• No cribs (infant beds) available
• No rollaway/extra beds available
• Events/parties not allowed
• Clothing optional (nudity permitted in public areas)
• Essential workers only - NO
• No alcohol served onsite
• No elevators

Pets

• Service animals not allowed
• Pets not allowed