Hotel Isla Mayor

Check-in

Check-in is from 3:00 PM until 10:00 PM. Guests must be at least 18 to check-in.

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Take advantage of the hotel's 24-hour room service.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Acropolis Shopping Mall - 0.9 km / 0.5 mi
Santander Technology University - 1 km / 0.6 mi
La Flora Ecological Park - 1.4 km / 0.9 mi
Bucaramanga Chamber of Commerce - 1.5 km / 0.9 mi
Holy Family Cathedral - 1.5 km / 0.9 mi
Cabecera Shopping Mall - 1.5 km / 0.9 mi
San Pio Park - 1.5 km / 1 mi
Las Palmas Park - 1.6 km / 1 mi
Parque Mejoras Públicas - 1.7 km / 1.1 mi
Antonia Santos Park - 1.7 km / 1.1 mi
Santander Theatre - 1.7 km / 1.1 mi
Bucaramanga Modern Art Museum - 1.7 km / 1.1 mi
Custodio Garcia Rovira Cultural House - 1.8 km / 1.1 mi
Casa de Bolivar Museum - 1.8 km / 1.1 mi
Cacique Shopping Mall - 1.9 km / 1.2 mi
The preferred airport for Hotel Isla Mayor is Bucaramanga (BGA-Palonegro Intl.) - 17.6 km / 10.9 mi

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Hotel policies

General

• Professional property host/manager

Pets

• Pets allowed (no fees)

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.