Hotel Diana

Check-in

Check-in is from 3:00 PM until 8:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 8:00 PM. The check-in location differs from the property location. Check-in location: [Hotel San Martino]. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve onsite parking
• Tax ID - 01910090461
• This property accepts major credit cards, debit cards, mobile payments, and cash
• Cashless transactions are available
• Safety features at this property include a smoke detector

Other details

Take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.

Featured amenities include a computer station, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Walls of Lucca - 0.1 km / 0.1 mi
Cathedral of St Martin - 0.1 km / 0.1 mi
San Giovanni Church - 0.1 km / 0.1 mi
Teatro del Giglio - 0.2 km / 0.1 mi
Lucca Cathedral Museum - 0.2 km / 0.1 mi
Piazza Napoleone - 0.2 km / 0.1 mi
Piazza San Giusto - 0.3 km / 0.2 mi
Porta San Pietro - 0.3 km / 0.2 mi
Via Fillungo - 0.3 km / 0.2 mi
Ducal Palace - 0.3 km / 0.2 mi
Piazza San Michele - 0.4 km / 0.3 mi
Torre delle Ore - 0.5 km / 0.3 mi
Church of San Michele in Foro - 0.5 km / 0.3 mi
Guinigi Tower - 0.5 km / 0.3 mi
Lucca Botanical Gardens - 0.6 km / 0.3 mi
The preferred airport for Hotel Diana is Galileo Galilei Airport (PSA) - 35.7 km / 22.2 mi

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
• Only registered guests are allowed in the guestrooms.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
• Alcohol is not served at this property.
• Parking height restrictions apply.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• LGBTQIA+ friendly
• Parking height restrictions apply
• Cashless transactions are available
• Contactless check-in is available
• Essential workers only - NO
• No alcohol served onsite
• No elevators

Pets

• Maximum number of pets per room 1
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: EUR 3.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.