Check-in is from 3:00 PM until 6:00 PM.
Guests must be at least 18 to check-in.
There is no front desk at this property. The check-in location differs from the property location. Check-in location: [10 Av Norte 215, Playa del Carmen, (Hotel Hacienda María Bonita)]. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. The host will greet guests on arrival. Information provided by the property may be translated using automated translation tools.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
