La Casa de los Balcones

Check-in

Check-in is from 2:00 PM until 11:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 6:00 AM - 10:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Mingle with other guests at the complimentary reception, held daily. A complimentary continental breakfast is served daily from 7:00 AM to 9:00 AM.

Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available on request).

Distances are displayed to the nearest 0.1 mile and kilometer.
Plaza de Armas Chachapoyas - 0.2 km / 0.1 mi
National Institute of Culture Museum - 0.3 km / 0.2 mi
Miradors - 0.3 km / 0.2 mi
Huancas Lookout - 8.4 km / 5.2 mi
Cerro Pena Banca - 13.1 km / 8.1 mi
Cerro Tosan - 22 km / 13.6 mi
Cerro Timal - 24.5 km / 15.2 mi
Ruins of Macro - 31.2 km / 19.4 mi
Cerro Tolpin - 34.3 km / 21.3 mi
Cerro Chiquic Ramos - 35.4 km / 22 mi
Cerro Tacala - 39.9 km / 24.8 mi
Carajía Sarcophagi - 45 km / 28 mi
Cerro Tilla - 49.7 km / 30.9 mi
Cerro Lahuana - 50.1 km / 31.1 mi
The nearest airports are:
Chachapoyas (CHH) - 5.2 km / 3.2 mi
Jaen (JAE-Shumba) - 173.2 km / 107.6 mi
The preferred airport for La Casa de los Balcones is Jaen (JAE-Shumba).

• Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
• According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
• Children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
• Only registered guests are allowed in the guestrooms.

Hotel policies

General

• Professional property host/manager

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We have included all charges provided to us by the property.