Name: Beach Palace Family Resort & Spa - All-Inclusive
Address: Blvd Kukulcan Km 11.5 Hotelera Zone, Cancun, 77500, MX
Telephone: +61 3 8827 0770
Price range: $$
Rating: 4.2

Cancun QROO

Check in 3:00 PM

Check out 12:00 PM

This hotel has renovations that may affect your stay read more

Create lifelong memories at Beach Palace Family Resort & Spa - All-Inclusive, where family adventures begin and smiles are guaranteed for every age, you'll be steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 7 minutes by foot from La Isla Shopping Mall. This all-inclusive property is 20 minutes drive to Delfines Beach and 15 minutes drive to Iberostar Cancun Golf Course.

Ideal for families, our rooms come with a private bathroom with premium toiletries, in-room coffee & tea facilities, cable & satellite channels, premium bedding, a flat-screen TV, a fully-stocked minibar, complimentary high-speed WiFi and daily housekeeping, rollaway beds and extra space for little ones. Conveniences include wheelchair-accessibility, a phone, bathrobes, an in-room safe and an iron and ironing board.

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Property Details

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, 2 hot tubs, and a health club. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Beach volleyball on site
Dry cleaning/laundry service
Gift shops or newsstand
Shopping on site
Babysitting or childcare (surcharge)
Pool umbrellas
Sailing nearby
Free WiFi
Scuba diving nearby
Number of bars/lounges - 6
Number of poolside bars - 2
Number of hot tubs - 2
Number of outdoor pools - 3
Braille or raised signage
Internet access
Tours/ticket assistance
Internet access - wireless
Fitness classes on site
Free buffet breakfast
Rooftop terrace
Airport transportation (surcharge)
Accessible airport shuttle
Wheelchair-accessible lounge
No accessible shuttle
Wheelchair-accessible on-site restaurant
Free breakfast
Visual alarms in hallways
Handrails in stairways
Parasailing nearby
Multilingual staff
Wheelchairs available on site
Daily
Number of coffee shops/cafes - 1
Laundry facilities
Children's club (free)
Elevator
Fitness facilities
Wheelchair accessible (may have limitations)
Banquet hall
Fishing nearby
Wheelchair-accessible concierge desk
Beach umbrellas
Wheelchair-accessible path to elevator
Wheelchair-accessible spa
Windsurfing nearby
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Health club
Arcade/game room
Well-lit path to entrance
Stair-free path to entrance
Wedding services
Full-service spa
Beach towels
Yoga classes/instruction on site
Elevator door width (inches) - 35
Stairwell handrail height (inches) - 39
Elevator door width (centimeters) - 90
Luggage storage
Porter/bellhop
Stairwell handrail height (centimeters) - 100
Children's club
24-hour front desk
Playground on site
Number of restaurants - 6
Spa services on site
Golfing nearby
Smoke-free property
Safe-deposit box at front desk
Snorkeling nearby
Snack bar/deli
Sauna
Children's pool
Steam room
Free self parking
Free valet parking
Waterslide
Beach sun loungers
Hair salon
Pool sun loungers
ATM/banking
Concierge services
Number of buildings/towers - 1
Total number of rooms - 287
Number of floors - 15

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property requires a passport at check-in for travelers who are not citizens of Mexico.

Other details

Enjoy Italian cuisine at Tavola, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 6 bars/lounges or 2 poolside bars. A complimentary buffet breakfast is served daily from 7 AM to 11:30 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.1 km / 0.1 mi
Nichupté Lagoon - 0.5 km / 0.3 mi
La Isla Shopping Mall - 0.6 km / 0.4 mi
Tequila Museum - 0.7 km / 0.5 mi
Yamil Lu'um Archaeological Zone - 1 km / 0.6 mi
Isla Dorada - 1 km / 0.6 mi
Kukulcan Plaza Shopping Mall - 1.4 km / 0.9 mi
Marlin Beach - 1.5 km / 0.9 mi
Hotel Zone Beaches - 1.5 km / 0.9 mi
Luxury Avenue Shopping Mall - 1.8 km / 1.1 mi
Chac Mool Beach - 2.2 km / 1.4 mi
Forum By The Sea Mall - 2.6 km / 1.6 mi
Ballenas Beach - 2.7 km / 1.7 mi
Forum Beach - 2.7 km / 1.7 mi
Cancun Convention Center - 2.9 km / 1.8 mi
The preferred airport for Beach Palace Family Resort & Spa - All-Inclusive is Cancun Intl. Airport (CUN) - 21.8 km / 13.5 mi

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.

Hotel policies

General

Professional property host/manager

Pets

Service animals not allowed
Pets not allowed

Other charges

Airport shuttle fee: USD 26 per person (roundtrip)
Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old)
Laundry fee: USD 315 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Blvd Kukulcan Km 11.5, Cancun, QROO 77500, Mexico

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Beach Palace Family Resort & Spa - All-Inclusive