Hotel Irotama Lago

Check-in

Check-in is from 4:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts major credit cards and cash
• Cashless transactions are available
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Santa Marta? This hotel has 5813 square feet (540 square meters) of space consisting of a conference center and 5 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
Bello Horizonte Beach - 0.5 km / 0.3 mi
Zazue - 0.5 km / 0.3 mi
Cape Turtle Beach - 4.1 km / 2.6 mi
Arrecife Shopping Center - 7.6 km / 4.7 mi
Nabusimake - 7.9 km / 4.9 mi
Mundo Marino Aquarium - 8 km / 4.9 mi
Rodadero Beach - 8.7 km / 5.4 mi
Blanca Beach - 10.4 km / 6.5 mi
Clinic El Prado - 12.9 km / 8 mi
Parque de los Novios - 13.3 km / 8.3 mi
Mayorship of Santa Marta - 13.4 km / 8.3 mi
Santa Marta Cathedral - 13.4 km / 8.3 mi
Santa Marta Beach - 13.4 km / 8.3 mi
Old San Juan de Dios Hospital Museum - 13.4 km / 8.3 mi
Marina Santa Marta - 13.5 km / 8.4 mi
The preferred airport for Hotel Irotama Lago is Santa Marta (SMR-Simon Bolivar) - 4.7 km / 2.9 mi

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• Onsite COVID-19 testing (PCR) is available
• No rollaway/extra beds available
• Minimum age for COVID-19 test requirement: 1
• Cashless transactions are available
• Onsite COVID-19 testing (Antigen) is available
• Contactless check-in is available
• No elevators

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.