Alatau Hotel

Check-in

Check-in is from 2:00 PM until 11:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash

Other details

Enjoy a meal at Alatau or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). A complimentary cooked-to-order breakfast is served on weekdays from 7:00 AM to 11:00 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Schoolchildren's Palace - 0.6 km / 0.4 mi
Embassy of the United States, Astana - 1.5 km / 0.9 mi
Hazret Sultan Mosque - 1.6 km / 1 mi
Palace of Peace and Reconciliation - 2.2 km / 1.4 mi
Palace of Independence - 2.3 km / 1.4 mi
Otan Korgaushylar Monument - 2.6 km / 1.6 mi
National Museum of the Republic of Kazakhstan - 2.7 km / 1.7 mi
Supreme Court of the Republic of Kazakhstan - 2.9 km / 1.8 mi
House of Ministries - 3 km / 1.9 mi
Presidential Palace - 3.2 km / 2 mi
Parliament of Kazakhstan - 3.5 km / 2.2 mi
Singing Fountain - 3.6 km / 2.2 mi
Kazakhstan Central Concert Hall - 3.8 km / 2.4 mi
Kazakhstan Ministry of Foreign Affairs - 3.9 km / 2.4 mi
Bayterek Tower - 3.9 km / 2.4 mi
The nearest major airport is Astana (NQZ-Nursultan Nazarbayev Intl.) - 22 km / 13.7 mi

• If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
• 24-hour pool access
• Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Hotel policies

General

• Professional property host/manager
• No cribs (infant beds) available
• No rollaway/extra beds available

Pets

• Pets not allowed