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Polana Serena Hotel

Polana Serena Hotel

Maputo
Check in 12:00 PM
Check out 10:00 AM
Step into a world of family fun and comfort at Polana Serena Hotel, where every moment is designed to delight both kids and parents, you'll be a 3-minute walk from FEIMA Craft Market and 14 minutes by foot from Vila Algarve. This luxury hotel is 25 minutes walk to Geology Museum and 25 minutes walk to Núcleo de Arte.

Kids stay happy thanks to air conditioning, complimentary daily newspaper, room service, jetted bathtub, a fully-stocked minibar, a private bathroom with premium toiletries, in-room coffee & tea facilities and complimentary high-speed WiFi, kid-friendly amenities and movie nights. Conveniences include a phone, an in-room safe, a desk, bathrobes and an iron and ironing board.

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Property Details

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, an indoor pool, and a steam room. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Wheelchair accessible
  • Babysitting or childcare (surcharge)
  • Meeting rooms
  • Wheelchair-accessible registration desk
  • Free WiFi
  • Number of bars/lounges - 1
  • Spa treatment room(s)
  • Number of outdoor pools - 1
  • Number of indoor pools - 1
  • Garden
  • Wheelchair accessible parking
  • Full-service spa
  • Fitness classes on site
  • Airport transportation (surcharge)
  • Business center
  • 24-hour front desk
  • Mosquito nets
  • Number of restaurants - 3
  • Spa services on site
  • Smoke-free property
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Laundry facilities
  • Steam room
  • Free self parking
  • Elevator
  • Conference space
  • Fitness facilities
  • Terrace
  • Hair salon
  • Pool sun loungers
  • Concierge services
  • Year Built - 1922
  • Number of buildings/towers - 2
  • Total number of rooms - 153
  • Number of floors - 3

Check-in

Check-in is from 12:00 PM until midnight. Guests must be at least 18 to check-in.

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve high chair
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Grab a bite at Varanda All Day Dining, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
FEIMA Craft Market - 0.2 km / 0.1 mi
Vila Algarve - 1.1 km / 0.7 mi
Geology Museum - 1.3 km / 0.8 mi
Núcleo de Arte - 1.4 km / 0.8 mi
Museum of Natural History - 1.8 km / 1.1 mi
Shopping 24 - 2 km / 1.2 mi
Eduardo Mondlane University - 2 km / 1.2 mi
Maputo Central Market - 2.3 km / 1.4 mi
Maputo Cathedral - 3.1 km / 1.9 mi
Cathedral of Nossa Senhora da Conceição - 3.1 km / 2 mi
Maputo City Hall - 3.2 km / 2 mi
Maputo Botanical Gardens - 3.3 km / 2 mi
33 Storey Building - 3.3 km / 2 mi
Praça da Independência - 3.3 km / 2.1 mi
The Iron House - 3.3 km / 2.1 mi
The preferred airport for Polana Serena Hotel is Maputo (MPM-Maputo Intl.) - 7.1 km / 4.4 mi

  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Hotel policies

General

  • Professional property host/manager
  • Essential workers only - NO

Pets

  • Pets not allowed

Other charges

  • Airport shuttle fee: MZN 200 per person (one way)
  • Late check-in fee: 75-percent of room rate for check-in between midnight and 6:00 AM
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Avenida Julius Nyerere 1380, Maputo, 00100, Mozambique
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