Sanctuary Lake Apartments

Check-in

Check-in is from 2:00 PM until 5:00 PM. Guests must be at least 18 to check-in.

The front desk is open during the following times:

• Monday - Friday: 9:00 AM - 5:00 PM

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival at the property.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has indicated there is a smoke detector on the property
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property is professionally cleaned

Other details

Featured amenities include express check-in, express check-out, and multilingual staff. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Currumbin Wildlife Sanctuary - 0.3 km / 0.2 mi
Tugun Beach - 0.3 km / 0.2 mi
Currumbin Beach - 0.6 km / 0.4 mi
Currumbin Alley Beach - 1.5 km / 0.9 mi
Palm Beach Pirate Treasure Island Playground - 1.8 km / 1.1 mi
Palm Beach - 2.4 km / 1.5 mi
Bilinga Beach - 2.4 km / 1.5 mi
The Pines Elanora - 2.7 km / 1.7 mi
John Flynn Private Hospital - 3 km / 1.9 mi
North Kirra Beach - 3.7 km / 2.3 mi
Southern Cross University - Gold Coast - 4.8 km / 3 mi
Gold Coast Skydive - 6 km / 3.7 mi
Burleigh Head National Park - 6.2 km / 3.9 mi
Border Park Raceway - 6.3 km / 3.9 mi
Kirra Beach - 6.3 km / 3.9 mi
The preferred airport for Sanctuary Lake Apartments is Coolangatta Airport (OOL) - 5.4 km / 3.3 mi

• This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
• Pool access available from 7 AM to 9 PM.
• Only registered guests are allowed in the guestrooms.
• Alcohol is not served at this property.
• Free in-room WiFi has a 8-device limit. WiFi in public areas is also free and has a 8-device limit.
• Parking height restrictions apply.
• The property is professionally cleaned.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• Property uses a professional cleaning service
• Parking height restrictions apply
• Contactless check-in is available
• Essential workers only - NO
• No alcohol served onsite
• No elevators

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: AUD 200 per accommodation, per stay
• Cleaning deposit: AUD 200 per stay

We have included all charges provided to us by the property.