Lake Rotorua Hotel

Check-in

Check-in is from 3:00 PM until 9:00 PM. Guests must be at least 18 to check-in.

The front desk is open daily from 8:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. The front desk is staffed during limited hours. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher and a smoke detector
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Featured amenities include a computer station, express check-out, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Tribal Lights Cultural Theatre - 0.5 km / 0.3 mi
Kuirau Park - 0.5 km / 0.3 mi
Lake Rotorua - 0.6 km / 0.4 mi
DriftKartz - 0.7 km / 0.4 mi
Rotorua Hospital - 1 km / 0.6 mi
Tama-te-Kapua Meeting House - 1 km / 0.6 mi
St. Faith's Anglican Church - 1.1 km / 0.7 mi
Matariki Hangi & Maori Cultural Performance - 1.4 km / 0.9 mi
Eat Street - 1.6 km / 1 mi
Rotorua Night Market - 1.9 km / 1.2 mi
Sir Howard Morrison Performing Arts Centre - 2 km / 1.3 mi
Rotorua i-SITE Visitor Centre - 2.1 km / 1.3 mi
Government Gardens - 2.1 km / 1.3 mi
Rotorua Central Mall - 2.2 km / 1.4 mi
Tamaki Maori Village - 2.3 km / 1.4 mi
The nearest major airport is Rotorua (ROT-Rotorua Regional) - 11 km / 6.9 mi

• Only registered guests are allowed in the guestrooms.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• Cashless payment methods are available for all transactions.
• Contactless check-out is available.
• At check-in, guests must provide a record of full COVID-19 vaccination.
• The COVID-19 vaccination record requirement applies to all guests aged 12 and up.

Hotel policies

General

• Professional property host/manager
• Guests must provide proof of COVID-19 vaccination
• Contactless check-out is available
• Cashless transactions are available
• Minimum age for proof of COVID-19 vaccination requirement: 12
• Essential workers only - NO
• Property does not offer onsite COVID-19 testing
• Guests must provide health documentation
• Qualmark Sustainable Tourism Business Award
• No elevators

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: NZD 100.00 per day

We have included all charges provided to us by the property.