Select a currency
Home
Travel
Company
Reservation lookup
AUD
1800 244 400 INTL. +61 3 8827 0770
© 2026  Online Travel Group

Sign in or create an account and get access to member only exclusive rates

Register
The Portman Ritz-Carlton, Shanghai

The Portman Ritz-Carlton, Shanghai

Shanghai Shanghai
Check in 2:00 PM
Check out 12:00 PM
This hotel has renovations that may affect your stay read more

Renovations

The property will be renovating from May 6 2026 to May 10 2026 (completion date subject to change). The following areas are affected:

  • One of the swimming pools
During renovations, the hotel will make every effort to minimize noise and disturbance.

In the heart of Shanghai, The Portman Ritz-Carlton, Shanghai is within a 5-minute drive of Jing'an Temple and People's Square. This luxury hotel is 9 minutes drive to The Bund.

Indulge in five-star comfort with air conditioning, a fully-stocked minibar, cable & satellite channels, premium bedding, room service, in-room coffee & tea facilities, a flat-screen TV and daily housekeeping, premium linens and personalised service. Conveniences include an iron and ironing board, an in-room safe, a desk, bathrobes, wheelchair-accessibility and a phone.

See all nearby hotels

Property Details

Take advantage of recreational opportunities offered, including an outdoor pool, an indoor pool, and a hot tub. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Shopping on site
  • Comprehensive recycling policy
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Parking (limited spaces)
  • Lockers available
  • No single-use plastic straws
  • Number of meeting rooms - 11
  • Conference space size (meters) - 5636
  • Biodegradable/compostable straws
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of hot tubs - 1
  • Well-lit path to entrance
  • Number of outdoor pools - 1
  • Number of indoor pools - 1
  • Tours/ticket assistance
  • Wedding services
  • Children's toys
  • No accessible shuttle
  • Wheelchair-accessible on-site restaurant
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • Business center
  • Multilingual staff
  • Conference center
  • 24-hour front desk
  • Lifeguard on site
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Housekeeping on request
  • Smoke-free property
  • Safe-deposit box at front desk
  • Number of coffee shops/cafes - 1
  • Sauna
  • Steam room
  • Elevator
  • Self parking (surcharge)
  • Conference space
  • Fitness facilities
  • Conference space size (feet) - 60665
  • Concierge services
  • Number of buildings/towers - 1
  • Total number of rooms - 593
  • Number of floors - 45

Check-in

Check-in is from 2:00 PM until midnight. Guests must be at least 18 to check-in.

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher and a deadbolt lock
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

For lunch or dinner, stop by Portman's, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.

Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Shanghai? This hotel has 60665 square feet (5636 square meters) of space consisting of a conference center and 11 meeting rooms. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
West Nanjing Road - 0.1 km / 0.1 mi
Shanghai Centre - 0.1 km / 0.1 mi
Plaza 66 - 0.2 km / 0.1 mi
Jing An Kerry Centre - 0.3 km / 0.2 mi
Jiuguang Department Store - 0.6 km / 0.4 mi
Jing'an Temple - 0.8 km / 0.5 mi
Jing An Park - 0.9 km / 0.5 mi
Shanghai Exhibition Center - 1.1 km / 0.7 mi
Wujiang Road Food Street - 1.1 km / 0.7 mi
Shanghai Natural History Museum - 1.7 km / 1.1 mi
MOCA Shanghai - 1.9 km / 1.2 mi
Jade Buddha Temple - 2.2 km / 1.4 mi
Huai Hai Road Shopping District - 2.3 km / 1.4 mi
Shanghai International Trade Plaza - 2.3 km / 1.4 mi
Shanghai City Hall - 2.4 km / 1.5 mi
The nearest airports are:
Hongqiao International Airport (SHA) - 17.5 km / 10.9 mi
Shanghai Pudong Intl. Airport (PVG) - 58.7 km / 36.5 mi
The preferred airport for The Portman Ritz-Carlton, Shanghai is Hongqiao International Airport (SHA).

  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • A car is recommended for transportation to and from this property.
  • Parking height restrictions apply.

Hotel policies

General

  • Professional property host/manager
  • Parking height restrictions apply
  • Car recommended

Pets

  • Service animals not allowed
  • Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: CNY 5000 per day
  • A damage deposit of CNY 1000 will be collected before check-in.
We have included all charges provided to us by the property.

Other charges

  • Fee for full breakfast: approximately CNY 288 for adults and CNY 144 for children
  • Self parking fee: CNY 120 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 408.1 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Shanghai Centre, Shanghai, Shanghai 200040, China
See all nearby