Name: Mercure Surabaya Grand Miram
Address: Jl Raya Darmo 68 - 78, Surabaya, 60189, ID
Telephone: +61 3 8827 0770
Price range: $$
Rating: 3.9

Surabaya East Java

Check in 2:00 PM

Check out 12:00 PM

Step into a world of family fun and comfort at Mercure Surabaya Grand Miram, where every moment is designed to delight both kids and parents, within a 5-minute drive of Tunjungan Plaza and Korea Park. This spa hotel is 3 minutes drive to House of Sampoerna and 3 minutes drive to Taman Bungkul.

Kids stay happy thanks to mini-refrigerator, a fully-stocked minibar, daily housekeeping, a flat-screen TV, room service, in-room coffee & tea facilities, cable & satellite channels and premium bedding, kid-friendly amenities and movie nights. Conveniences include an alam clock, a desk, a phone, an iron and ironing board, an in-room safe and bathrobes.

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Property Details

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a hot tub. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Dry cleaning/laundry service
Gift shops or newsstand
Shopping on site
Comprehensive recycling policy
Bulk dispenser for toiletries
Vegetarian breakfast available
Grey water recycling system
Biodegradable/compostable stirrers
No single-use plastic straws
Free reception
No single-use plastic soda bottles
No single-use plastic stirrers
Reusable cups only
Reusable tableware only
Free wired internet
Biodegradable/compostable straws
No single-use plastic water bottles
Free WiFi
Number of bars/lounges - 1
Number of poolside bars - 1
Number of hot tubs - 1
Number of outdoor pools - 1
Wheelchair accessible parking
RV, bus, truck parking
Tours/ticket assistance
Fireplace in lobby
All property's electricity comes from renewable sources
Comprehensive food waste policy
Airport transportation (surcharge)
Energy-saving switches
Eco-friendly toiletries
Vegetable garden
At least 80% of all lighting comes from LEDs
Eco-friendly cleaning products provided
Recycling
LED light bulbs
Vegan menu options available
Vegetarian menu options available
Multilingual staff
Conference center
Electric car charging station
Breakfast available (surcharge)
Barbecue grill(s)
Number of coffee shops/cafes - 1
Coffee/tea in common areas
Laundry facilities
Elevator
Fitness facilities
Locally-sourced food on site (80% or more)
Sustainability/community reinvestment (10% revenue or more)
Bicycle rentals on site
Guest education on local ecosystems and culture
Organic food
Showcase for local artists
Banquet hall
Ballroom
Wheelchair accessible
Humane animal treatment
Vending machine
Locally-owned & organized tours & activities
Meeting rooms
Change of bed sheets (on request)
Television in common areas
Spa treatment room(s)
Health club
Change of towels (on request)
Picnic area
Garden
Free newspapers in lobby
Wedding services
Full-service spa
Water-efficient showers only
Luggage storage
Grocery/convenience store
Express check-out
Porter/bellhop
Business center
24-hour front desk
Playground on site
Number of restaurants - 3
Library
Housekeeping on request
Spa services on site
Golfing nearby
Smoke-free property
Safe-deposit box at front desk
Snack bar/deli
Sauna
Children's pool
Free self parking
Valet parking (surcharge)
Terrace
Computer station
Hair salon
Pool sun loungers
ATM/banking
Concierge services
Number of buildings/towers - 2
Total number of rooms - 257
Number of floors - 14

Check-in

Check-in is from 2:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Other details

Enjoy international cuisine at Trimurti Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Korea Park - 0.5 km / 0.3 mi
Taman Bungkul - 1.1 km / 0.7 mi
House of Sampoerna - 1.2 km / 0.8 mi
Lapangan Thor Stadium - 1.5 km / 1 mi
Dyandra Convention Center Surabaya - 1.5 km / 1 mi
Mpu Tantular Museum - 1.7 km / 1 mi
Sharp Bamboo Monument - 1.9 km / 1.2 mi
Monument Of Suroboyo - 1.9 km / 1.2 mi
Surabaya Town Square - 2.1 km / 1.3 mi
Submarine Monument - 2.5 km / 1.6 mi
Surabaya Plaza Shopping Mall - 2.7 km / 1.7 mi
Balai Pemuda - 2.7 km / 1.7 mi
Surabaya Youth Center - 2.8 km / 1.7 mi
Ciputra World Mall - 2.9 km / 1.8 mi
Tunjungan Plaza - 2.9 km / 1.8 mi
The nearest major airport is Surabaya (SUB-Juanda) - 16.2 km / 10.1 mi

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
Contactless check-in and contactless check-out are available.

Hotel policies

General

Professional property host/manager
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Contactless check-out is available
Contactless check-in is available

Pets

Service animals not allowed
Pets not allowed

Other charges

Fee for buffet breakfast: approximately IDR 158000 for adults and IDR 79000 for children
Airport shuttle fee: IDR 220000 per vehicle (one way)
Valet parking fee: IDR 30000 per day
Rollaway bed fee: IDR 400000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Jl Raya Darmo 68 - 78, Surabaya, East Java 60189, Indonesia

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