Discover a paradise for pets and their owners at Hotel Sterling, where four-legged travelers are treated like VIP guests, steps from Gran Via and 11 minutes by foot from Puerta del Sol. This hotel is 15 minutes walk to Royal Palace of Madrid and 15 minutes walk to Plaza Mayor.

Relax in accommodations featuring daily housekeeping, a 26-inch flat-screen TV, complimentary high-speed WiFi, air conditioning, a private bathroom with premium toiletries and a fully-stocked minibar, easy-clean surfaces and versatile comforts. Conveniences include wheelchair-accessibility, a desk and an in-room safe.

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Property Details

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and babysitting (surcharge).

Dry cleaning/laundry service
Distance from property (meters) - 300
Lot hours - 24 hours
Ballroom
Distance from property (ft) - 984
Babysitting or childcare (surcharge)
Luggage storage
Meeting rooms
Multilingual staff
24-hour front desk
Breakfast available (surcharge)
Free WiFi
Smoke-free property
Safe-deposit box at front desk
Free newspapers in lobby
Laundry facilities
Tours/ticket assistance
Elevator
Concierge services
Total number of rooms - 69

Check-in

Check-in is from 4:00 PM until anytime. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Other details

Cooked-to-order breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.

Distances are displayed to the nearest 0.1 mile and kilometer.
Plaza de España - Princesa - 0.1 km / 0.1 mi
Gran Via - 0.2 km / 0.1 mi
Lope de Vega Theatre - 0.2 km / 0.1 mi
Teatro Rialto - 0.2 km / 0.1 mi
Teatro Coliseum - 0.3 km / 0.2 mi
Preciados Street - 0.4 km / 0.3 mi
Plaza de Callao - 0.4 km / 0.3 mi
Calle de la Princesa - 0.5 km / 0.3 mi
Plaza de Oriente - 0.6 km / 0.4 mi
Royal Theatre - 0.6 km / 0.4 mi
Sabatini Gardens - 0.7 km / 0.4 mi
Casino Gran Via - 0.7 km / 0.5 mi
El Oso y el Madrono - 0.8 km / 0.5 mi
Comillas Pontifical University - 0.9 km / 0.5 mi
Puerta del Sol - 0.9 km / 0.6 mi
The preferred airport for Hotel Sterling is Adolfo Suarez Madrid-Barajas Airport (MAD) - 17.3 km / 10.8 mi

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Contactless check-in and contactless check-out are available.

Hotel policies

General

Professional property host/manager
Contactless check-out is available
Contactless check-in is available

Pets

Maximum number of pets per room 1
Pet max weight (per pet) in lb is 22
Only dogs and cats are allowed
Pet max weight (per pet) in kg is 10
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed

Other charges

Fee for cooked-to-order breakfast: approximately EUR 13 per person
Nearby parking fee: EUR 33 per day(984 ft away; open 24 hours)
Pet fee: EUR 10 per pet, per day
Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Calle San Bernardo 29-31, Madrid, 28015, Spain

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