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Viva Maya by Wyndham, A Trademark Resort

Viva Maya by Wyndham, A Trademark Resort

Playa del Carmen QROO
Check in 3:00 PM
Check out 12:00 PM
This hotel has renovations that may affect your stay read more

Renovations

The following facilities or services will be unavailable from September 1 2026 to November 16 2026 (dates subject to change):

  • One of the swimming pools
The property will be renovating from September 21 2026 to October 20 2026 (completion date subject to change). The following areas are affected:
  • Lobby

Alternate facilities will be available offsite during the renovation.

During renovations, the property will make every effort to minimize noise and disturbance.

Take time to unwind at Viva Maya by Wyndham, A Trademark Resort, with comfort and wellness at the heart of every stay, you'll be steps from Playacar Golf Club and a 4-minute drive from Quinta Avenida. This all-inclusive property is 6 minutes drive to Mamitas Beach and 15 minutes drive to Xplor Theme Park.

Pamper yourself thanks to a private bathroom with premium toiletries, a private balcony, cable & satellite channels, air conditioning, complimentary high-speed WiFi, daily housekeeping and a 55-inch flat-screen TV, in-room treatments and spa robes. Conveniences include an in-room safe, a phone and an iron and ironing board.

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Property Details

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, an outdoor tennis court, and a sauna. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

  • Beach volleyball on site
  • Gift shops or newsstand
  • Comprehensive recycling policy
  • Beach yoga on site
  • Babysitting or childcare (surcharge)
  • Biodegradable/compostable stirrers
  • Front entrance ramp
  • No single-use plastic straws
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • Conference space size (meters) - 1763
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Free WiFi
  • Number of bars/lounges - 3
  • Number of poolside bars - 1
  • Designated smoking areas
  • Number of outdoor pools - 3
  • Tours/ticket assistance
  • Fitness classes on site
  • Scuba diving on site
  • Comprehensive food waste policy
  • Airport transportation (surcharge)
  • Energy-saving switches
  • Eco-friendly toiletries
  • At least 80% of all lighting comes from LEDs
  • Eco-friendly cleaning products provided
  • Recycling
  • LED light bulbs
  • No accessible shuttle
  • Wheelchair-accessible on-site restaurant
  • Outdoor tennis courts - 1
  • Visual alarms in hallways
  • Horse riding nearby
  • Multilingual staff
  • Water dispenser
  • Ecotours nearby
  • Coffee/tea in common areas
  • Laundry facilities
  • Children's club (free)
  • Fitness facilities
  • Supervised childcare/activities (free)
  • Double-glazing on all windows
  • Guest education on local ecosystems and culture
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Fishing nearby
  • Meeting rooms
  • Change of bed sheets (on request)
  • Spa treatment room(s)
  • Change of towels (on request)
  • Garden
  • Wedding services
  • Full-service spa
  • Tennis lessons on site
  • Beach towels
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Rock climbing on site
  • Water-efficient toilets only
  • Water dispenser use by guests actively encouraged
  • Water-efficient showers only
  • Children's games
  • Luggage storage
  • Porter/bellhop
  • 24-hour front desk
  • Archery on site
  • Playground on site
  • Number of restaurants - 5
  • Spa services on site
  • Golfing nearby
  • Rowing or canoeing on site
  • Snorkeling nearby
  • Snack bar/deli
  • Sauna
  • Hiking/biking trails nearby
  • Free self parking
  • Conference space
  • Kayaking on site
  • Terrace
  • Beach sun loungers
  • Tennis on site
  • Hair salon
  • Pool sun loungers
  • Wheelchair accessible path of travel
  • ATM/banking
  • Conference space size (feet) - 18977
  • Concierge services
  • Total number of rooms - 604
  • Number of floors - 3

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

Other details

Satisfy your appetite with international cuisine at La Terraza, one of the property's 5 restaurants. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Planning an event in Playa del Carmen? This property has 18977 square feet (1763 square meters) of space consisting of conference space and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Mayan Ruins of Playacar - 0.5 km / 0.3 mi
Playacar Beach - 0.8 km / 0.5 mi
Piste Cyclable sur Paseo Xaman-Ha - 0.8 km / 0.5 mi
Xaman Ha Aviary - 1 km / 0.6 mi
Plaza Paraiso - 1.6 km / 1 mi
Paseo del Carmen - 1.6 km / 1 mi
Quinta Avenida - 1.8 km / 1.1 mi
Playa del Carmen Maritime Terminal - 1.8 km / 1.1 mi
Founders Park - 1.9 km / 1.2 mi
Portal Maya - 2 km / 1.2 mi
Playa del Carmen Main Beach - 2.1 km / 1.3 mi
Chabad Playa del Carmen - 2.2 km / 1.4 mi
Mercado Playa del Carmen - 2.3 km / 1.4 mi
3D Museum of Wonders - 2.3 km / 1.5 mi
Frida Kahlo Museum - 2.4 km / 1.5 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 32.7 km / 20.3 mi
Cancun Intl. Airport (CUN) - 58.8 km / 36.5 mi

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
  • A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
  • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
  • A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Hotel policies

General

  • Service animals not allowed
  • Pets not allowed

Pets

  • Service animals not allowed
  • Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.47 per accommodation, per night
We have included all charges provided to us by the property.

Other charges

  • Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Paseo Xaman-ha, Lote, Playa del Carmen, QROO 77710, Mexico
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