JW Marriott Cancun Resort & Spa

Check-in

Check-in is from 3:00 PM until midnight.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Other details

Grab a bite at Bravio, one of the resort's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 8:00 AM to 11:30 AM for a fee.

Featured amenities include a business center, express check-in, and express check-out. Event facilities at this resort consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Nichupté Lagoon - 0.4 km / 0.2 mi
Ballenas Beach - 0.6 km / 0.3 mi
Aquaworld - 0.8 km / 0.5 mi
Oasis Arena - 1.6 km / 1 mi
Luxury Avenue Shopping Mall - 1.6 km / 1 mi
San Miguelito - 1.7 km / 1 mi
Kukulcan Plaza Shopping Mall - 1.7 km / 1 mi
Maya Museum of Cancun - 2 km / 1.3 mi
Iberostar Cancun Golf Course - 2.1 km / 1.3 mi
Marlin Beach - 2.2 km / 1.4 mi
Hotel Zone Beaches - 2.2 km / 1.4 mi
Tequila Museum - 2.6 km / 1.6 mi
El Sol de Cancun - 2.7 km / 1.7 mi
La Isla Shopping Mall - 2.8 km / 1.7 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 3 km / 1.9 mi
The preferred airport for JW Marriott Cancun Resort & Spa is Cancun Intl. Airport (CUN) - 17.8 km / 11.1 mi

• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Professional property host/manager
• Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
• Contactless check-out is available
• LGBTQIA+ friendly
• By ocean
• Contactless check-in is available

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Resort fee: USD 35 per accommodation, per night

The resort fee includes:

• Additional inclusions
• Fitness/yoga classes
• Internet access
• Sporting facilities or equipment

We have included all charges provided to us by the property.