Check-in is from 11:00 AM until 11:30 AM.
Guests must be at least 18 to check-in.
The front desk is open daily from 6:00 AM - 11:30 AM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival.
Guests will receive an email within 72 hours before arrival with check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This cruise ship's 2 nights, 3 days itinerary includes the following: 1st Day: Check in at Bhaya Cruise Center on Tuan Chau Marina by 12:30 PM. At 3:30 PM, visit Ba Ham Lake for swimming and kayaking. Reboard for activities, dinner, and overnight aboard the ship. 2nd Day: After Tai Chi and breakfast, cruise towards Lan Ha Bay. At 9 AM, visit Ba Trai Dao for swimming and water activities. After lunch on cruise, visit Viet Hai Village on Cat Ba Island. Return to the boat for activities, dinner, and overnight aboard the ship. 3rd Day: After Tai Chi and breakfast, visit Cua Van Floating Culture Center by kayak or traditional boat. At 9:30 AM, take part in a Vietnamese traditional tea ceremony and then check out. Disembark at Tuan Chau Island by 10:30 AM. Guests with dietary restrictions or food allergies should contact this property at least 1 week in advance. Guests must contact this cruise ship 3 days in advance to arrange transportation from Hanoi Centre or at 47 Phan Chu Trinh Street, Hoan Kiem District, which is 2.5 hours away by car. A roundtrip daily transfer from Hanoi to Ha Long departs between 8:45 AM and 9 AM, at USD 40 per passenger. Following the cruise, a van will transport guests back to Hanoi.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
