Hotel Serra da Estrela
Make yourself at home in one of the 78 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and portable fans.
Property Details
Be sure to enjoy recreational amenities including a sauna and a fitness center. This hotel also features complimentary wireless internet access, an arcade/game room, and a television in a common area.
- Dry cleaning/laundry service
- Banquet hall
- Pool umbrellas
- Meeting rooms
- Television in common areas
- Free WiFi
- Number of bars/lounges - 1
- Arcade/game room
- Free newspapers in lobby
- Tours/ticket assistance
- Free buffet breakfast
- Luggage storage
- Free breakfast
- Billiards or pool table
- Porter/bellhop
- Business center
- Multilingual staff
- 24-hour front desk
- Playground on site
- Number of restaurants - 1
- Library
- Daily
- Smoke-free property
- Safe-deposit box at front desk
- Sauna
- Children's pool
- Laundry facilities
- Steam room
- Free self parking
- Elevator
- Fitness facilities
- Free valet parking
- Terrace
- Computer station
Check-in
Front desk staff will greet guests on arrival.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
Other details
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 11 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free valet parking is available onsite.
Distances are displayed to the nearest 0.1 mile and kilometer.
Cadij Shopping Center - 0.2 km / 0.1 mi
Campos do Jordão Convention Center - 0.2 km / 0.1 mi
Aspen Mall - 0.3 km / 0.2 mi
Capivari Shopping Center - 0.3 km / 0.2 mi
Sao Benedito Church - 0.4 km / 0.2 mi
Campos do Jordao Tennis Club - 0.4 km / 0.3 mi
Capivari Park - 0.6 km / 0.4 mi
Elephant Hill Cable Car - 0.6 km / 0.4 mi
Vale Encantado - 0.8 km / 0.5 mi
Altus Turismo Ecologico - 1.6 km / 1 mi
Elephant Hill Viewpoint - 1.7 km / 1.1 mi
Araucaria Chocolate Factory - 2 km / 1.2 mi
Centro Universitário Senac - Campos do Jordão - 2 km / 1.2 mi
Casa da Xilogravura - 2.3 km / 1.4 mi
Ducha de Prata - 2.4 km / 1.5 mi
The preferred airport for Hotel Serra da Estrela is São Paulo/Guarulhos Intl. Airport - 167.1 km / 103.8 mi
- Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
- One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Contactless check-out is available.
Hotel policies
General
- Professional property host/manager
- Gap period enforced between guest stays - 48 hours
- Contactless check-out is available
- Property confirms they are implementing guest safety measures
- Temperature checks are available to guests
- Social distancing measures are in place
- Staff temperature checks are conducted regularly
- Property confirms they are implementing enhanced cleaning measures
- Guests are provided with free hand sanitizer
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- No rollaway/extra beds available
- Commonly-touched surfaces are cleaned with disinfectant
Pets
- Maximum number of pets per room 1
- Pet max weight (per pet) in lb is 22
- Pet max weight (per pet) in kg is 10
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Only dogs are allowed
- Pets allowed
Other charges
- Pet fee: BRL 100.00 per pet, per night
- Service animals are exempt from fees