Hotel NYX Cancun - Near La Isla Shopping Mall

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools. Guests booked in All-Inclusive rate plans for stays of 1 or 2 nights have access to dining at Deck restaurant. For minimum 3-night stays in All-Inclusive rate plans, guests have access to dining at Chianti restaurant once every 3 nights. For minimum 5-night stays in All-Inclusive rates, guests have access to dining at Umami restaurant once every 5 nights. Dining at Deck restaurant is always available to guests booked in All-Inclusive rates.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a smoke detector and outdoor lighting
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Satisfy your appetite with international cuisine at Deck, one of the hotel's 4 restaurants. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 11 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.1 km / 0.1 mi
Nichupté Lagoon - 0.6 km / 0.4 mi
La Isla Shopping Mall - 0.6 km / 0.4 mi
El Sol de Cancun - 0.7 km / 0.4 mi
Tequila Museum - 0.8 km / 0.5 mi
Isla Dorada - 1.1 km / 0.7 mi
Kukulcan Plaza Shopping Mall - 1.5 km / 0.9 mi
Marlin Beach - 1.5 km / 1 mi
Hotel Zone Beaches - 1.5 km / 1 mi
Luxury Avenue Shopping Mall - 1.8 km / 1.1 mi
Chac Mool Beach - 2.1 km / 1.3 mi
Forum By The Sea Mall - 2.5 km / 1.6 mi
Forum Beach - 2.7 km / 1.7 mi
Ballenas Beach - 2.8 km / 1.7 mi
Cancun Convention Center - 2.8 km / 1.7 mi
The preferred airport for Hotel NYX Cancun - Near La Isla Shopping Mall is Cancun Intl. Airport (CUN) - 21.7 km / 13.5 mi

• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• A car is recommended for transportation to and from this property.
• Cashless payment methods are available for all transactions.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• LGBTQIA+ friendly
• Noise-free rooms not guaranteed
• Cashless transactions are available
• Car recommended
• Property does not offer onsite COVID-19 testing

Pets

• Service animals not allowed
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: MXN 3000 per accommodation, per stay
• A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.