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Hotel Casa Cenote

Hotel Casa Cenote

Tulum QROO
Check in 12:00 PM
Check out 11:00 AM
When you stay at Hotel Casa Cenote in Tulum, you'll be in a regional park, a 2-minute drive from Tulum National Park and 10 minutes from Xel-Há Park. This beach hotel is 9.8 mi (15.8 km) from Tulum Beach and 12 mi (19.4 km) from Akumal Beach.

Make yourself at home in one of the 6 guestrooms. Rooms have private balconies. Conveniences include safes and in-room massages, and housekeeping is provided daily.

Property Details

Pamper yourself with onsite massages and facials. After a day at the private beach, you can enjoy other recreational amenities including an outdoor pool and bicycles to rent.

  • On private beach
  • Airport transportation (surcharge)
  • Secured parking
  • Uncovered parking
  • Wheelchair accessible – no
  • Ziplining nearby
  • Free breakfast
  • Change of bed sheets (on request)
  • Front desk (limited hours)
  • Free beach club on site
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of restaurants - 1
  • Daily
  • Number of outdoor pools - 1
  • Change of towels (on request)
  • Spa services on site
  • Ecotours nearby
  • Garden
  • Number of coffee shops/cafes - 1
  • Coffee/tea in common areas
  • Free self parking
  • Free continental breakfast
  • Bicycle rentals on site

Check-in

Check-in is from 12:00 PM until 8:30 PM.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 11:00 AM - 8:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available

Other details

Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 8:00 AM to noon.

The front desk is staffed during limited hours. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Soliman Bay - 0.1 km / 0.1 mi
Cenote Manatí - 0.1 km / 0.1 mi
Tulum National Park - 0.9 km / 0.6 mi
LabnaHa Ecopark Adventures - 4.1 km / 2.6 mi
Maya Adrenaline - 4.3 km / 2.7 mi
Cenote Tortugas - 4.6 km / 2.9 mi
Tulum Letters - 6.6 km / 4.1 mi
Tulum Beer Spa - 6.7 km / 4.2 mi
Xcacelito Beach - 9.7 km / 6 mi
Xel-Há Park - 9.9 km / 6.2 mi
Xcacel-Xcacelito Sanctuary - 10.1 km / 6.2 mi
Tulum Mayan Ruins - 10.3 km / 6.4 mi
Playa Ruinas - 10.4 km / 6.4 mi
Dos Aguas Park - 10.8 km / 6.7 mi
Xcacel Beach - 11.9 km / 7.4 mi
The nearest airports are:
Tulum Intl. Airport (TQO) - 51.7 km / 32.1 mi
Cancun Intl. Airport (CUN) - 110.3 km / 68.5 mi
The preferred airport for Hotel Casa Cenote is Cancun Intl. Airport (CUN).

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.


Hotel policies

General

  • Professional property host/manager
  • Gap period enforced between guest stays - 24 hours
  • Property follows sanitization practices of CovidClean (Safehotels - global expert)
  • Temperature checks are available to guests
  • Guest accommodation is sealed after cleaning
  • Social distancing measures are in place
  • Staff temperature checks are conducted regularly
  • Guests are provided with free hand sanitizer
  • Property is cleaned with disinfectant
  • Cashless transactions are available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Staff wears personal protective equipment
  • Food service has been amended for enhanced safety
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Masks are available to guests
  • Electrostatic spray is used for disinfection
  • Protective clothing is available to guests
  • Essential workers only - NO
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • No elevators
  • Contactless check-out is available
  • Property confirms they are implementing guest safety measures
  • Individually-wrapped food options are available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Cash deposit required
  • Commonly-touched surfaces are cleaned with disinfectant

Pets

  • Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property:

  • Cash Breakage deposit: USD 300 per stay
We have included all charges provided to us by the property.


Other charges

  • Airport shuttle fee: USD 180 per vehicle (one-way, maximum occupancy 4)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Fraccionamiento Tankah Caribe 32, Tulum, QROO 77780, Mexico