YE'S APART ASTANA

Check-in

Check-in is from 11:00 AM until 8:00 AM.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve onsite parking
• This property accepts credit cards and debit cards; cash is not accepted
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• Safety features at this property include a first aid kit

Other details

Cooked-to-order breakfasts are available daily from 7:00 AM to noon for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Saryarka Velodrome - 1.6 km / 1 mi
Alau Ice Palace - 2 km / 1.2 mi
Kazakhstan Central Concert Hall - 2.3 km / 1.5 mi
EXPO 2017 - 2.6 km / 1.6 mi
Parliament of Kazakhstan - 2.6 km / 1.6 mi
Singing Fountain - 2.6 km / 1.6 mi
Keruen - 2.6 km / 1.6 mi
Astana Arena - 2.6 km / 1.6 mi
Bayterek Tower - 2.7 km / 1.7 mi
Islamic Centre - 2.8 km / 1.8 mi
Presidential Palace - 3 km / 1.9 mi
Kazakhstan Ministry of Foreign Affairs - 3 km / 1.9 mi
Korme Exhibition Complex - 3 km / 1.9 mi
Supreme Court of the Republic of Kazakhstan - 3.2 km / 2 mi
House of Ministries - 3.2 km / 2 mi
The nearest major airport is Astana (NQZ-Nursultan Nazarbayev Intl.) - 11.2 km / 6.9 mi

• If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
• Reservations are required for massage services. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
• Contactless check-in is available.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Contactless check-in is available
• Essential workers only - NO
• Guest will receive an email before arrival 24 hours
• Guests will receive an email with special check-in instructions
• Property does not offer onsite COVID-19 testing

Pets

• Only dogs and cats are allowed
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Cleaning fee: EUR 33 per accommodation, per stay
• A damage deposit of EUR 200000 will be collected before check-in.

We have included all charges provided to us by the property.