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Phoenix by Kan

Phoenix by Kan

Tulum QROO
Check in 3:00 PM
Check out 11:30 AM
This hotel has renovations that may affect your stay read more

Renovations

This property is closed from April 21 2024 to December 31 2024 (dates subject to change).

Begin your wellness journey at Phoenix by Kan, you'll be steps from Sian Ka'an Biosphere Reserve and Tulum Beach. This beach hotel is 15 minutes drive to SFER IK and 15 minutes drive to Tulum National Park.

Pamper yourself thanks to complimentary high-speed WiFi, air conditioning, Egyptian-cotton sheets, premium bedding, a fully-stocked minibar, a private bathroom with premium toiletries, daily housekeeping and a private balcony, in-room treatments and spa robes. Conveniences include an in-room safe.

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Property Details

Relax and unwind with massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities, which include bicycles to rent. Additional features at this hotel include complimentary wireless internet access and concierge services.

  • On private beach
  • Walkway to water
  • Couples/private dining
  • Wheelchair accessible – no
  • Luggage storage
  • Free breakfast
  • Change of bed sheets (on request)
  • Front desk (limited hours)
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of restaurants - 1
  • Daily
  • Change of towels (on request)
  • Spa services on site
  • Ecotours nearby
  • Smoke-free property
  • Garden
  • Coffee/tea in common areas
  • Tours/ticket assistance
  • Free self parking
  • Free continental breakfast
  • Terrace
  • Scooter/moped rentals on site
  • Bicycle rentals on site
  • Concierge services
  • Total number of rooms - 7

Check-in

Check-in is from 3:00 PM until 11:00 PM.

The front desk is open daily from 9:00 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash

Other details

At Phoenix by Kan, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 9:00 AM to noon.

Featured amenities include luggage storage and coffee/tea in a common area. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Sian Ka'an Biosphere Reserve - 0.1 km / 0.1 mi
Tulum Beach - 0.1 km / 0.1 mi
Playa Akun - 2.6 km / 1.6 mi
Ven a la Luz Sculpture - 3.4 km / 2.1 mi
Beach - 4.1 km / 2.5 mi
SFER IK - 6.7 km / 4.2 mi
Jaguar Park - 7.4 km / 4.6 mi
Tulum National Park - 7.5 km / 4.7 mi
Jaguar Viewpoint Tulum - 7.6 km / 4.7 mi
Acceso al Parque Jaguar - 7.6 km / 4.7 mi
Las Palmas Public Beach - 8.9 km / 5.6 mi
Hunab Lifestyle Center - 9.7 km / 6 mi
Playa Paraiso - 9.8 km / 6.1 mi
Holistika Art Walk - 11.5 km / 7.1 mi
Dos Aguas Park - 12.1 km / 7.5 mi
The nearest major airport is Tulum Intl. Airport (TQO) - 50.1 km / 31.2 mi

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Hotel policies

General

  • Property does not require health documentation at check-in
  • Professional property host/manager
  • Property does not offer onsite COVID-19 testing
  • No elevators

Pets

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay
We have included all charges provided to us by the property.

Other charges

  • Rollaway bed fee: USD 75.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Carr. Tulum - Boca Paila Km 11, Tulum, QROO 77780, Mexico
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