Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive

Check-in

Check-in is from 4:00 PM. Guests must be at least 18 to check-in.

Guests will receive an email with check-in instructions prior to arrival. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests are required to provide name and reservation number at the resort entrance, before approaching the reception area.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Cashless transactions are available
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a smoke detector and a security system
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy international cuisine at La Cordeliere, one of the property's 5 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 4 bars/lounges.

Featured amenities include a business center, express check-in, and express check-out. Free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Witches Beach - 1.9 km / 1.2 mi
Mazagua Aquatic Park - 2 km / 1.2 mi
Marina Mazatlan Golf Course - 3.5 km / 2.2 mi
Mazatlan International Center - 4 km / 2.5 mi
Galerias Mazatlan - 5.5 km / 3.4 mi
Cerritos Beach - 6.3 km / 3.9 mi
Bula - 7.4 km / 4.6 mi
Pacific Golf Center - 9.6 km / 6 mi
Islands and Protected Areas of the Gulf of California - 9.7 km / 6 mi
Playa Brujas - 9.8 km / 6.1 mi
El Cid Country Club Golf Course - 10.9 km / 6.8 mi
La Gran Plaza Mall - 12.1 km / 7.5 mi
Casino del Rey - 12.5 km / 7.8 mi
Punta Camaron Beach - 12.6 km / 7.8 mi
University Theater Mazatlán - 12.7 km / 7.9 mi
The preferred airport for Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive is General Rafael Buelna Intl. Airport (MZT) - 35.8 km / 22.2 mi

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
• Cashless payment methods are available for all transactions.
• Contactless check-out is available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• By ocean
• Noise-free rooms not guaranteed
• Cashless transactions are available
• Guests will receive an email with special check-in instructions

Pets

• Service animals not allowed
• Pets not allowed