Step into a world of family fun and comfort at Shangri-La Hangzhou, where every moment is designed to delight both kids and parents, you'll be within a 10-minute walk of West Lake and Quyuan Park. This family-friendly hotel is 3 minutes walk to Yui Fei Temple and 3 minutes walk to Solitary Hill.

Kids stay happy thanks to air conditioning, daily housekeeping, a private balcony, room service, a private bathroom with premium toiletries, in-room coffee & tea facilities, complimentary high-speed WiFi and a fully-stocked minibar, kid-friendly amenities and movie nights. Conveniences include an in-room safe, a desk, wheelchair-accessibility, a phone, an iron and ironing board and bathrobes.

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Property Details

Be sure to enjoy recreational amenities including a health club and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Dry cleaning/laundry service
Gift shops or newsstand
Mountain biking nearby
Train station pickup (surcharge)
Banquet hall
Parking (limited spaces)
Express check-in
Meeting rooms
Conference space size (meters) - 900
Free WiFi
Number of bars/lounges - 1
Health club
Hiking/biking trails on site
Garden
Wheelchair accessible parking
Free newspapers in lobby
Tours/ticket assistance
Wedding services
Airport transportation (surcharge)
Luggage storage
Express check-out
Porter/bellhop
Business center
Multilingual staff
Conference center
24-hour front desk
Breakfast available (surcharge)
Playground on site
Number of restaurants - 2
Barbecue grill(s)
Safe-deposit box at front desk
Snack bar/deli
Coffee/tea in common areas
Laundry facilities
Hiking/biking trails nearby
Free self parking
Elevator
Conference space
Fitness facilities
Terrace
Wheelchair accessible path of travel
ATM/banking
Bicycle rentals on site
Conference space size (feet) - 9688
24-hour business center
Concierge services
Number of buildings/towers - 1
Total number of rooms - 198
Number of floors - 6

Check-in

Check-in is from 2:00 PM until midnight. Guests must be at least 21 to check-in.

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The listed child breakfast fee applies to guests age 11 and younger.

Other details

Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:30 AM for a fee.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Hangzhou? This hotel has 9688 square feet (900 square meters) of space consisting of a conference center and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Distances are displayed to the nearest 0.1 mile and kilometer.
Quyuan Park - 0.2 km / 0.1 mi
Yui Fei Temple - 0.2 km / 0.1 mi
Solitary Hill - 0.3 km / 0.2 mi
Xiling Seal Engraves Society - 0.3 km / 0.2 mi
Beishan St - 0.5 km / 0.3 mi
Su Di Causeway - 0.6 km / 0.4 mi
West Lake - 0.7 km / 0.5 mi
Gushan - 0.8 km / 0.5 mi
Qiu Jin's Tomb - 0.9 km / 0.6 mi
Hangzhou Botanical Garden - 0.9 km / 0.6 mi
Autumn Moon Over the Calm Lake - 1.1 km / 0.7 mi
Zhongshan Park - 1.1 km / 0.7 mi
Ruan Gong Islet - 1.2 km / 0.7 mi
Zhejiang Museum - 1.2 km / 0.7 mi
West Lake Expo Museum - 1.2 km / 0.8 mi
The preferred airport for Shangri-La Hangzhou is Hangzhou (HGH-Xiaoshan Intl.) - 32.6 km / 20.2 mi

Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Parking height restrictions apply.
Contactless check-in and contactless check-out are available.

Hotel policies

General

Professional property host/manager
Contactless check-out is available
Parking height restrictions apply
Contactless check-in is available

Pets

Pets not allowed

Other charges

Fee for buffet breakfast: approximately CNY 184 per person
Airport shuttle fee: CNY 600 per vehicle (one-way)
Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

78 Beishan Road, Hangzhou, Zhejiang 310007, China

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