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Hotel Hacienda Paradise

Hotel Hacienda Paradise

Playa del Carmen QROO
Check in 3:00 PM
Check out 12:00 PM
Step into a world of family fun and comfort at Hotel Hacienda Paradise, where every moment is designed to delight both kids and parents, steps from Quinta Avenida and Quinta Alegría Shopping Mall. This hotel is 9 minutes walk to Mamitas Beach and 10 minutes walk to Playa del Carmen Main Beach.

Kids stay happy thanks to a private balcony, premium bedding, daily housekeeping, rainfall showerhead, air conditioning, a flat-screen TV and room service, kid-friendly amenities and movie nights. Conveniences include wheelchair-accessibility and an in-room safe.

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Property Details

Relax and unwind with massages and facials. You're sure to appreciate the recreational amenities, including an outdoor pool and bicycles to rent. Additional amenities at this Colonial hotel include complimentary wireless internet access and concierge services.

  • Distance from property (meters) - 5
  • Proposal/romance packages available
  • Wheelchair accessible
  • Lot hours - end time - 10:00 PM
  • Street parking
  • Pool umbrellas
  • Lot hours - start time - 10:00 AM
  • Free WiFi
  • Designated smoking areas
  • Well-lit path to entrance
  • Number of outdoor pools - 1
  • Tours/ticket assistance
  • Beach towels
  • Free continental breakfast
  • Wheelchair accessible – no
  • Distance from property (ft) - 16
  • Luggage storage
  • Express check-out
  • Free breakfast
  • Multilingual staff
  • 24-hour front desk
  • Number of restaurants - 1
  • Library
  • Daily
  • Spa services on site
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Terrace
  • Pool sun loungers
  • ATM/banking
  • Bicycle rentals on site
  • Concierge services
  • Number of buildings/towers - 1
  • Total number of rooms - 33
  • Number of floors - 2

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Grab a bite to eat at Coloretta, a poolside restaurant, or stay in and take advantage of the room service (during limited hours). A complimentary continental breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include express check-out, a 24-hour front desk, and multilingual staff.

Distances are displayed to the nearest 0.1 mile and kilometer.
Quinta Avenida - 0.1 km / 0.1 mi
Quinta Alegría Shopping Mall - 0.1 km / 0.1 mi
Mario Villanueva Stadium Madrid - 0.3 km / 0.2 mi
Calle 12 - 0.5 km / 0.3 mi
Calle Corazón - 0.5 km / 0.3 mi
Super Chedraui Selecto Avenida 10 - 0.5 km / 0.3 mi
Nuestra Senora del Carmen Catholic Church - 0.5 km / 0.3 mi
Mamitas Beach - 0.6 km / 0.4 mi
Pier Navega - 0.6 km / 0.4 mi
3D Museum of Wonders - 0.6 km / 0.4 mi
Playa del Carmen Main Beach - 0.7 km / 0.4 mi
Riviera Gran Casino - 0.7 km / 0.4 mi
Chabad Playa del Carmen - 0.8 km / 0.5 mi
Frida Kahlo Museum - 0.8 km / 0.5 mi
Mercado Playa del Carmen - 0.8 km / 0.5 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 36 km / 22.4 mi
Cancun Intl. Airport (CUN) - 55.7 km / 34.6 mi
Tulum Intl. Airport (TQO) - 105.5 km / 65.6 mi

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 7 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • A car is not required for transportation to and from this property.
  • Contactless check-in and contactless check-out are available.

Hotel policies

General

  • Professional property host/manager
  • Contactless check-out is available
  • Beach nearby
  • Noise-free rooms not guaranteed
  • Contactless check-in is available
  • No elevators

Pets

  • Service animals not allowed
  • Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 50.91 per accommodation, per night
We have included all charges provided to us by the property.

Other charges

  • Nearby parking fee: MXN 150 per day (16 ft away; open 10:00 AM to 10:00 PM)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Ave 10 Entre Calle 20 Y 22 Norte, Playa del Carmen, QROO 77710, Mexico
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