Iberostar Waves Tucán - All Inclusive

Check-in

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• This property uses eco-friendly cleaning products
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property is professionally cleaned
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Satisfy your appetite with Japanese cuisine at Bonsai, one of the property's 8 restaurants. Visit one of the 5 bars/lounges, 2 beach bars, and 2 poolside bars for a refreshing drink.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this property consist of conference space and meeting rooms. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Piste Cyclable sur Paseo Xaman-Ha - 0.3 km / 0.2 mi
Playacar Beach - 1 km / 0.6 mi
Mahi Golf Course - 1.4 km / 0.9 mi
Mayan Ruins of Playacar - 1.6 km / 1 mi
Xaman Ha Aviary - 2.1 km / 1.3 mi
Playacar Golf Club - 2.5 km / 1.5 mi
Plaza Paraiso - 2.6 km / 1.6 mi
Paseo del Carmen - 2.7 km / 1.7 mi
Centro Maya Shopping Center - 2.7 km / 1.7 mi
Quinta Avenida - 2.9 km / 1.8 mi
Playa del Carmen Maritime Terminal - 2.9 km / 1.8 mi
Founders Park - 3 km / 1.8 mi
Portal Maya - 3 km / 1.9 mi
Playa del Carmen Main Beach - 3.2 km / 2 mi
Chabad Playa del Carmen - 3.3 km / 2 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 33.6 km / 20.9 mi
Cancun Intl. Airport (CUN) - 59.9 km / 37.2 mi
The preferred airport for Iberostar Waves Tucán - All Inclusive is Cancun Intl. Airport (CUN).

• Pool access available from 7:00 AM to 7:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
• Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• The property is professionally cleaned.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• No rollaway/extra beds available
• Property uses a professional cleaning service
• By ocean
• Cashless transactions are available
• Contactless check-in is available
• Essential workers only - NO
• No elevators

Pets

• Service animals not allowed
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: MXN 58.66 per accommodation, per night