Casa de Sierra Nevada, A Belmond Hotel, San Miguel de Allende

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• Guests must contact this property in advance to reserve onsite parking
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Parties and events are allowed on site
• Long-term renters welcome
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property affirms that it follows the cleaning and disinfection practices of Belmond Protects (Belmond)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy international cuisine at Andanza, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.

Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in San Miguel de Allende? This hotel has 5436 square feet (505 square meters) of space consisting of conference space and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Church of San Miguel Arcángel - 0.2 km / 0.2 mi
Allende Garden - 0.3 km / 0.2 mi
Iglesia de San Rafael - 0.3 km / 0.2 mi
Capilla de la Tercera Orden - 0.3 km / 0.2 mi
San Miguel de Allende Historical Museum - 0.3 km / 0.2 mi
Plaza de Toros San Miguel de Allende - 0.3 km / 0.2 mi
Zocalo Folk Art - 0.3 km / 0.2 mi
Temple of San Francisco - 0.3 km / 0.2 mi
El Chorro Street - 0.4 km / 0.2 mi
Casa del Mayorazgo de la Canal - 0.4 km / 0.2 mi
La Esquina Mexican Folk Toy Museum - 0.4 km / 0.3 mi
Juarez Park - 0.5 km / 0.3 mi
Church of Our Lady Of Health - 0.5 km / 0.3 mi
Colegio de Sales - 0.5 km / 0.3 mi
Oratorio of San Felipe Neri - 0.5 km / 0.3 mi
The preferred airport for Casa de Sierra Nevada, A Belmond Hotel, San Miguel de Allende is Queretaro Intl. Airport (QRO) - 74.7 km / 46.4 mi

• Pool access available from 7 AM to 8 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
• A car is recommended for transportation to and from this property.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Property follows a brand or regulatory agency's sanitization guidelines Belmond Protects (Belmond)
• Contactless check-out is available
• LGBTQIA+ friendly
• Events/parties allowed
• EarthCheck
• Cashless transactions are available
• Car recommended
• Contactless check-in is available
• Essential workers only - NO
• No elevators

Pets

• Maximum number of pets per room 2
• Pet max weight (per pet) in lb is 55
• Only dogs and cats are allowed
• Pet max weight (per pet) in kg is 25
• Service animals are allowed
• Pets cannot be left unattended
• Service animals are exempt from fees/restrictions
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.