Hotel Los Itzaes by 5th av

Check-in

Check-in is from 3:00 PM until 5:30 AM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts major credit cards, debit cards, and cash
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Cashless transactions are available
• Safety features at this property include a smoke detector
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

You can enjoy a meal at Ipanema serving the guests of Hotel Los Itzaes by 5th av, or stop in at the snack bar/deli. Continental breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
Mercado Playa del Carmen - 0.1 km / 0.1 mi
Chabad Playa del Carmen - 0.1 km / 0.1 mi
3D Museum of Wonders - 0.1 km / 0.1 mi
Quinta Avenida - 0.2 km / 0.1 mi
Frida Kahlo Museum - 0.2 km / 0.1 mi
Central Square - 0.2 km / 0.1 mi
Calle 12 - 0.3 km / 0.2 mi
Riviera Gran Casino - 0.3 km / 0.2 mi
Nuestra Senora del Carmen Catholic Church - 0.4 km / 0.3 mi
Calle Corazón - 0.4 km / 0.3 mi
Playa del Carmen Main Beach - 0.5 km / 0.3 mi
Founders Park - 0.5 km / 0.3 mi
Quinta Alegría Shopping Mall - 0.5 km / 0.3 mi
Portal Maya - 0.6 km / 0.4 mi
Paseo del Carmen - 0.6 km / 0.4 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 35.5 km / 22 mi
Cancun Intl. Airport (CUN) - 56.4 km / 35 mi
The preferred airport for Hotel Los Itzaes by 5th av is Cancun Intl. Airport (CUN).

• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Up to 2 children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• No cribs (infant beds) available
• Beach nearby
• Cashless transactions are available
• Contactless check-in is available
• No elevators

Pets

• Maximum number of pets per room 2
• Pet max weight (per pet) in lb is 22
• Pet max weight (per pet) in kg is 10
• Pets cannot be left unattended
• Only dogs are allowed
• Service animals not allowed
• Pets allowed