Moon Palace Jamaica – All Inclusive

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy international cuisine at Buccaneers Reef, a restaurant where you can take in the pool view, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at the bar/lounge, the beach bar, or one of 2 swim-up bars.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Ocho Rios Craft Market - 0.2 km / 0.1 mi
Ocho Rios Clock Tower - 0.5 km / 0.3 mi
Turtle River Park - 0.5 km / 0.3 mi
Turtle Beach - 0.5 km / 0.3 mi
LandMark Plaza - 0.7 km / 0.4 mi
Taj Mahal Mall - 0.8 km / 0.5 mi
Reggae Xplosion Museum - 1 km / 0.6 mi
Island Village - 1 km / 0.6 mi
Columbus Foot Beach - 1.1 km / 0.7 mi
Mahogany Beach - 1.4 km / 0.9 mi
Ocho Rios Baptist Church - 1.4 km / 0.9 mi
Shaw Park Botanical Gardens - 1.6 km / 1 mi
Mahoe Falls - 1.7 km / 1 mi
Ocho Rios Fort - 1.9 km / 1.2 mi
Konoko Falls and Park - 2 km / 1.2 mi
The nearest airports are:
Ocho Rios (OCJ-Ian Fleming Intl.) - 16.5 km / 10.2 mi
Sir Donald Sangster Intl. Airport (MBJ) - 98.3 km / 61.1 mi
The preferred airport for Moon Palace Jamaica – All Inclusive is Sir Donald Sangster Intl. Airport (MBJ).

• Reservations are required for spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
• One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.

Hotel policies

General

• Professional property host/manager
• By ocean
• EarthCheck

Pets

• Service animals not allowed
• Pets not allowed