Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Enjoy Mexican cuisine at La Marea Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break at the bar/lounge, the beach bar, or the poolside bar for a tasty beverage. Continental breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.

Featured amenities include complimentary wired internet access, limo/town car service, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
Playa Xcalacoco - 1.4 km / 0.9 mi
Chun-Zumbul (diving site) - 1.7 km / 1 mi
Gran Coyote Golf - 3.3 km / 2 mi
Punta Esmeralda Beach - 4.1 km / 2.5 mi
El Camaleón Mayakoba Golf Course - 4.5 km / 2.8 mi
Playa 88 - 4.8 km / 3 mi
28 de Julio Square - 6.1 km / 3.8 mi
Guadalupe Church - 7.4 km / 4.6 mi
Playa Avenida Colosio - 7.9 km / 4.9 mi
Super Chedraui Selecto Avenida 10 - 8.1 km / 5 mi
Temazcal Natura - 8.2 km / 5.1 mi
Mamitas Beach - 8.3 km / 5.1 mi
Playa del Carmen Main Beach - 8.5 km / 5.3 mi
Plaza Las Americas - 8.6 km / 5.3 mi
Mario Villanueva Stadium Madrid - 9 km / 5.6 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 41.9 km / 26 mi
Cancun Intl. Airport (CUN) - 51.1 km / 31.7 mi
Tulum Intl. Airport (TQO) - 112.1 km / 69.7 mi

• Guests under 13 years old are not permitted at this adults-only property.
• A car is recommended for transportation to and from this property.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Professional property host/manager
• LGBTQIA+ friendly
• No cribs (infant beds) available
• Minimum guest age is 13
• Caters to adults only
• By ocean
• Car recommended
• No elevators

Pets

• Pet max weight (per pet) in lb is 20
• Pet max weight (per pet) in kg is 9
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Resort fee: 13.21 percent of room rate

We have included all charges provided to us by the property.