Piedra Escondida

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 7:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the beach bar. A complimentary continental breakfast is served daily from 7:30 AM to 10:30 AM.

The front desk is staffed during limited hours. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
SFER IK - 0.3 km / 0.2 mi
Jaguar Park - 1 km / 0.6 mi
Tulum National Park - 1.1 km / 0.7 mi
Tulum Beach - 1.1 km / 0.7 mi
Jaguar Viewpoint Tulum - 1.2 km / 0.7 mi
Las Palmas Public Beach - 2.6 km / 1.6 mi
Ven a la Luz Sculpture - 3 km / 1.9 mi
Hunab Lifestyle Center - 3.2 km / 2 mi
Playa Paraiso - 3.3 km / 2 mi
Temple of the Frescoes - 4.7 km / 2.9 mi
Tulum Mayan Ruins - 4.7 km / 2.9 mi
Playa Ruinas - 4.7 km / 2.9 mi
Temple of the Descending God - 4.9 km / 3 mi
Casa del Cenote - 4.9 km / 3.1 mi
Dos Aguas Park - 5.3 km / 3.3 mi
The nearest airports are:
Tulum Intl. Airport (TQO) - 45.4 km / 28.2 mi
Cancun Intl. Airport (CUN) - 121.5 km / 75.5 mi
The preferred airport for Piedra Escondida is Cancun Intl. Airport (CUN).

• Children may not be eligible for complimentary breakfast.
• No pets and no service animals are allowed at this property.
• Cashless payment methods are available for all transactions.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Onsite COVID-19 testing (PCR) is available
• Cashless transactions are available
• No elevators

Pets

• Service animals not allowed
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Breakage deposit: USD 100 per stay

We have included all charges provided to us by the property.