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Ocean Maya Royale - Adults Only - All Inclusive

Ocean Maya Royale - Adults Only - All Inclusive

Playa del Carmen QROO
Check in 3:00 PM
Check out 12:00 PM
Your green getaway begins at Ocean Maya Royale - Adults Only - All Inclusive, proving that responsible travel can be luxuriously comfortable, you'll be within a 10-minute drive of El Camaleón Mayakoba Golf Course and Tres Rios Ecopark. This all-inclusive property is 20 minutes drive to Maroma Beach and 25 minutes drive to Playa del Carmen Main Beach.

Relax sustainably with a fully-stocked minibar, room service, a private balcony, complimentary high-speed WiFi, a private bathroom with premium toiletries, in-room coffee & tea facilities, air conditioning and a 32-inch flat-screen TV, in our eco-certified rooms. Conveniences include bathrobes, a phone, an in-room safe and a desk.

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Property Details

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, an outdoor tennis court, and a sauna. Additional amenities at this property include complimentary wireless internet access, concierge services, and an arcade/game room.

  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Shopping on site
  • Bulk dispenser for toiletries
  • Grey water recycling system
  • Eco-friendly cleaning products used
  • Pool umbrellas
  • No single-use plastic soda bottles
  • Number of meeting rooms - 1
  • No single-use plastic stirrers
  • Conference space size (meters) - 187
  • Reusable cups only
  • Reusable tableware only
  • Free WiFi
  • Number of bars/lounges - 4
  • Number of outdoor pools - 2
  • Tours/ticket assistance
  • Comprehensive food waste policy
  • Energy-saving switches
  • Eco-friendly toiletries
  • At least 80% of all lighting comes from LEDs
  • Eco-friendly cleaning products provided
  • Recycling
  • LED light bulbs
  • Vegan menu options available
  • Vegetarian menu options available
  • Reusable coffee/tea filters
  • Outdoor tennis courts - 1
  • Multilingual staff
  • Water dispenser
  • Mosquito nets
  • Number of coffee shops/cafes - 1
  • Coffee/tea in common areas
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Showcase for local artists
  • Banquet hall
  • Ballroom
  • Wheelchair accessible
  • Locally-owned & organized tours & activities
  • Change of bed sheets (on request)
  • Spa treatment room(s)
  • Arcade/game room
  • Change of towels (on request)
  • Garden
  • Wedding services
  • Full-service spa
  • Volleyball on site
  • Water-efficient toilets only
  • Japanese garden
  • Wheelchair accessible – no
  • Water-efficient showers only
  • Luggage storage
  • Porter/bellhop
  • 24-hour front desk
  • Number of restaurants - 5
  • Housekeeping on request
  • Spa services on site
  • Golfing nearby
  • Smoke-free property
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Sauna
  • Free self parking
  • Conference space
  • Terrace
  • Tennis on site
  • Hair salon
  • ATM/banking
  • Conference space size (feet) - 2013
  • Concierge services
  • Number of buildings/towers - 32
  • Total number of rooms - 320
  • Number of floors - 2

Check-in

Check-in is from 3:00 PM until 5:30 AM. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 18 years old
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
  • This property accepts credit cards; cash is not accepted
  • This property uses a grey water recycling system and eco-friendly cleaning products
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Enjoy international cuisine at La Hacienda, one of the property's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 4 bars/lounges.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Playa del Carmen? This property has 2013 square feet (187 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
El Camaleón Mayakoba Golf Course - 2.7 km / 1.7 mi
Playa Xcalacoco - 4.5 km / 2.8 mi
Tres Rios Ecopark - 3.7 km / 2.3 mi
Gran Coyote Golf - 5.9 km / 3.6 mi
Chun-Zumbul (diving site) - 7.3 km / 4.5 mi
28 de Julio Square - 7.7 km / 4.8 mi
Virgen Beach - 8.5 km / 5.3 mi
Maroma Beach - 8.5 km / 5.3 mi
Guadalupe Church - 9.1 km / 5.7 mi
Punta Esmeralda Beach - 9.3 km / 5.8 mi
Playa 88 - 9.3 km / 5.8 mi
Playa Avenida Colosio - 9.6 km / 5.9 mi
Temazcal Natura - 9.9 km / 6.1 mi
Plaza Las Americas - 10.2 km / 6.3 mi
Super Chedraui Selecto Avenida 10 - 10.5 km / 6.5 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 43.6 km / 27.1 mi
Cancun Intl. Airport (CUN) - 46.7 km / 29 mi
Tulum Intl. Airport (TQO) - 116.5 km / 72.4 mi

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
  • A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
  • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
  • Children 18 years old and younger are not permitted at this adults-only property.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Contactless check-out is available.

Hotel policies

General

  • Professional property host/manager
  • Contactless check-out is available
  • Biosphere
  • No cribs (infant beds) available
  • Minimum guest age is 18
  • No rollaway/extra beds available
  • Caters to adults only
  • Children not allowed

Pets

  • Service animals not allowed
  • Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night
We have included all charges provided to us by the property.

Other charges

  • Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Carretera Federal Chetumal, km. 299, Playa del Carmen, QROO 77710, Mexico
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