The Somos Flats Provenza

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and debit cards; cash is not accepted
• Noise-free guestrooms cannot be guaranteed
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has indicated there is a smoke detector on the property
• Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting

Other details

A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
Lokkus Contemporary Art - 0.4 km / 0.3 mi
Lleras Park - 0.5 km / 0.3 mi
Linear Park President - 0.6 km / 0.4 mi
Medellín Clinic - El Poblado - 0.9 km / 0.5 mi
Poblado Park - 0.9 km / 0.6 mi
La Strada Mall - 1.4 km / 0.8 mi
The Dancer's Park - 1.5 km / 0.9 mi
El Tesoro Shopping Park - 1.5 km / 0.9 mi
Golden Mile - 1.6 km / 1 mi
Monterrey Comercial Mall - 1.7 km / 1 mi
Oviedo Shopping Center - 1.7 km / 1.1 mi
Río Sur Shopping Center - 1.8 km / 1.1 mi
Las Vegas Clinic - 1.9 km / 1.2 mi
EAFIT University - 2 km / 1.3 mi
Santafé Mall - 2.1 km / 1.3 mi
The preferred airport for The Somos Flats Provenza is Jose Maria Cordova Intl. Airport (MDE) - 20.5 km / 12.8 mi

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Hotel policies

General

• Professional property host/manager
• Noise-free rooms not guaranteed
• No front desk
• Essential workers only - NO
• Guest will receive an email before arrival 24 hours
• Guests will receive an email with special check-in instructions
• No elevators

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.