Unlock the rhythm of city life from your stylish sanctuary at Hotel Helene, where urban exploration begins, you'll be steps from Lleras Park and 5 minutes by foot from Poblado Park. This hotel is 15 minutes walk to Medellín Clinic - El Poblado and 3 minutes drive to Oviedo Shopping Center.

Downtown living meets comfort through in-room coffee & tea facilities, a private bathroom with premium toiletries, complimentary high-speed WiFi, premium bedding, room service, a 40-inch flat-screen TV, daily housekeeping and rainfall showerhead, with sleek urban design. Conveniences include an in-room safe.

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Property Details

Make use of convenient amenities, which include complimentary wireless internet access and a living plant wall.

Number of stairs to reach property - 1
Organic food
Casino nearby
Proposal/romance packages available
Vegetarian breakfast available
Locally-owned & organized tours & activities
Health or beauty spa nearby
Eco-friendly cleaning products used
Biodegradable/compostable stirrers
Outdoor furniture
No single-use plastic straws
No single-use plastic stirrers
Reusable cups only
Reusable tableware only
Free WiFi
Well-lit path to entrance
Stair-free path to entrance
Elevator door width (inches) - 100
Energy-saving switches
At least 80% of all lighting comes from LEDs
Water-efficient toilets only
LED light bulbs
Couples/private dining
Elevator door width (centimeters) - 230
Vegan menu options available
Wheelchair accessible – no
Living plant wall
Water-efficient showers only
Vegetarian menu options available
Luggage storage
24-hour front desk
Breakfast available (surcharge)
Number of restaurants - 1
Smoke-free property
Elevator
Locally-sourced food on site (80% or more)
Guest education on local ecosystems and culture
Total number of rooms - 20

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

Other details

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Full breakfasts are available daily from 6:00 AM to 8:30 AM for a fee.

Featured amenities include a 24-hour front desk, luggage storage, and an elevator.

Distances are displayed to the nearest 0.1 mile and kilometer.
Lleras Park - 0.1 km / 0.1 mi
Lokkus Contemporary Art - 0.3 km / 0.2 mi
Linear Park President - 0.3 km / 0.2 mi
Poblado Park - 0.4 km / 0.2 mi
Medellín Clinic - El Poblado - 0.8 km / 0.5 mi
The Dancer's Park - 0.8 km / 0.5 mi
Monterrey Comercial Mall - 1.2 km / 0.8 mi
La Strada Mall - 1.2 km / 0.8 mi
Golden Mile - 1.6 km / 1 mi
Río Sur Shopping Center - 1.6 km / 1 mi
Oviedo Shopping Center - 1.6 km / 1 mi
Las Vegas Clinic - 1.8 km / 1.1 mi
Santafé Mall - 1.9 km / 1.2 mi
EAFIT University - 1.9 km / 1.2 mi
El Tesoro Shopping Park - 2.1 km / 1.3 mi
The preferred airport for Hotel Helene is Jose Maria Cordova Intl. Airport (MDE) - 20.9 km / 13 mi

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
No pets and no service animals are allowed at this property.
Guests can access their rooms with a mobile device.

Hotel policies

General

Professional property host/manager
Essential workers only - NO

Pets

Service animals not allowed
Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Other charges

Fee for full breakfast: approximately COP 25000 to 50000 per person
Late check-in fee: COP 100000 for check-in between 10:00 PM and 5:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

10a29 Cra. 40, Medellín, Antioquia 050021, Colombia

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