Merida Santiago Hotel Boutique

Check-in

Check-in is from 3:00 PM until 10:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:30 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 48 hours before arrival with check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Satisfy your appetite at Sharing Traditions, a poolside restaurant which features a bar/lounge and a garden view. Dining is also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the poolside bar. Full breakfasts are available daily from 7:30 AM to 11:30 AM for a fee.

Featured amenities include express check-out, dry cleaning/laundry services, and multilingual staff. Planning an event in Mérida? This hotel has 807 square feet (75 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
Casa Frederick Catherwood - 0.2 km / 0.1 mi
Santiago Park - 0.3 km / 0.2 mi
Merida English Library - 0.9 km / 0.6 mi
Zoological Park of Centenario - 1 km / 0.6 mi
Universidad Autónoma de Yucatán - 1.1 km / 0.7 mi
Parque Zoológico del Centenario - 1.1 km / 0.7 mi
Jose Peon Contreras Theater - 1.2 km / 0.7 mi
Parque Santa Lucía - 1.2 km / 0.7 mi
Municipal Palace of Merida - 1.2 km / 0.7 mi
Palacio del Gobernador - 1.2 km / 0.8 mi
Plaza Grande - 1.2 km / 0.8 mi
The Rectory Jesus Third Order - 1.2 km / 0.8 mi
Mérida Cathedral - 1.3 km / 0.8 mi
Museo Casa Montejo - 1.3 km / 0.8 mi
Statue of Hideyo Noguchi - 1.3 km / 0.8 mi
The preferred airport for Merida Santiago Hotel Boutique is Mérida International Airport (MID) - 6.8 km / 4.2 mi

• Pool access available from 7:00 AM to 10:00 PM.
• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Guests under 6 years old are not permitted at this adults-only property.
• Only registered guests are allowed in the guestrooms.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• LGBTQIA+ friendly
• No cribs (infant beds) available
• Minimum guest age is 6
• No rollaway/extra beds available
• Caters to adults only
• Cashless transactions are available
• Contactless check-in is available
• Essential workers only - NO
• Guest will receive an email before arrival 48 hours
• Guests will receive an email with special check-in instructions
• No elevators

Pets

• Maximum number of pets per room 1
• Pet max weight (per pet) in lb is 13
• Pet max weight (per pet) in kg is 6
• Service animals not allowed
• Pets allowed