Lula Tulum, a Small Luxury Hotel

Check-in

Check-in is from 3:00 PM until 11:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 11:00 PM. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and debit cards; cash is not accepted
• Cashless transactions are available
• This property uses a grey water recycling system and eco-friendly cleaning products
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Enjoy Mediterranean cuisine at Lula´s Kitchen, a beachfront restaurant where you can enjoy drinks at the bar/lounge, take in the ocean view, and even dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 7:00 AM to noon for a fee.

Featured amenities include limo/town car service, dry cleaning/laundry services, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Tulum Beach - 0.2 km / 0.1 mi
Ven a la Luz Sculpture - 0.5 km / 0.3 mi
Sian Ka'an Biosphere Reserve - 2.4 km / 1.5 mi
SFER IK - 3.8 km / 2.4 mi
Jaguar Park - 4.5 km / 2.8 mi
Tulum National Park - 4.7 km / 2.9 mi
Jaguar Viewpoint Tulum - 4.7 km / 2.9 mi
Playa Akun - 5.4 km / 3.4 mi
Las Palmas Public Beach - 6.1 km / 3.8 mi
Hunab Lifestyle Center - 6.8 km / 4.2 mi
Playa Paraiso - 6.9 km / 4.3 mi
Beach - 6.9 km / 4.3 mi
Holistika Art Walk - 8.6 km / 5.3 mi
Dos Aguas Park - 9.2 km / 5.7 mi
Hospital de Tulum - 9.4 km / 5.9 mi
The nearest airports are:
Tulum Intl. Airport (TQO) - 47.3 km / 29.4 mi
Cancun Intl. Airport (CUN) - 125 km / 77.7 mi

• Pool access available from 7:00 AM to 10:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Cashless payment methods are available for all transactions.

Hotel policies

General

• Professional property host/manager
• No rollaway/extra beds available
• Cashless transactions are available
• Essential workers only - NO
• No elevators

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Only dogs are allowed
• Pets allowed