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1800 244 400 INTL. +61 3 8827 0770
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The Westin Ottawa

The Westin Ottawa

Ottawa Ontario
Check in 4:00 PM
Check out 12:00 PM
This hotel has renovations that may affect your stay read more

Renovations

The property will be renovating from May 26 2026 to December 1 2026 (completion date subject to change). The following areas are affected:

  • Lobby
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Stay connected to the city's restaurants, attractions and local character at The Westin Ottawa, steps from Rideau Canal and Rogers Centre Ottawa. This hotel is 9 minutes walk to Byward Market Square and 9 minutes walk to University of Ottawa.

Downtown living meets comfort through a private bathroom with premium toiletries, premium bedding, mini-refrigerator, in-room coffee & tea facilities, air conditioning, daily housekeeping, room service and a 50-inch flat-screen TV, with sleek urban design. Conveniences include an iron and ironing board, an in-room safe, a desk, a phone, bathrobes and wheelchair-accessibility.

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Property Details

Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and shopping on site.

  • Dry cleaning/laundry service
  • Distance from property (meters) - 161
  • Shopping on site
  • Lot hours - 24 hours
  • Distance from property (miles) - 0.1
  • Vegetarian breakfast available
  • No single-use plastic straws
  • No single-use plastic stirrers
  • Conference space size (meters) - 44000
  • Bicycle on site
  • Biodegradable/compostable straws
  • Limo or town car service available
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of hot tubs - 1
  • Braille or raised signage
  • Number of indoor pools - 1
  • Assistive listening devices available
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Comprehensive food waste policy
  • At least 80% of all lighting comes from LEDs
  • Recycling
  • LED light bulbs
  • Vegan menu options available
  • No accessible shuttle
  • Vegetarian menu options available
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Multilingual staff
  • Electric car charging station
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Number of coffee shops/cafes - 1
  • Elevator
  • Double-glazing on all windows
  • Bicycle rentals on site
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Covered parking
  • Ballroom
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Reception hall
  • Express check-in
  • Meeting rooms
  • Change of bed sheets (on request)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Wedding services
  • 24-hour fitness facilities
  • Shopping mall on site
  • Elevator door width (inches) - 42
  • Elevator door width (centimeters) - 107
  • Water-efficient showers only
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Number of restaurants - 2
  • Racquetball/squash on site
  • Housekeeping on request
  • Spa services on site
  • Smoke-free property
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Sauna
  • Conference space
  • Valet parking (surcharge)
  • ATM/banking
  • Conference space size (feet) - 473612
  • 24-hour business center
  • Concierge services
  • Year Built - 1984
  • Total number of rooms - 492
  • Number of floors - 24

Check-in

Check-in is from 4:00 PM until anytime. Guests must be at least 19 to check-in.

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Grab a bite at Daly's Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are served on weekdays from 7:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:30 AM for a fee.

Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Ottawa? This hotel has 473612 square feet (44000 square meters) of space consisting of conference space and meeting rooms.

Distances are displayed to the nearest 0.1 mile and kilometer.
Rideau Canal - 0.1 km / 0.1 mi
Rogers Centre Ottawa - 0.1 km / 0.1 mi
Rideau Centre - 0.1 km / 0.1 mi
Ottawa Art Gallery - 0.2 km / 0.2 mi
Galerie SAW Gallery - 0.3 km / 0.2 mi
National War Memorial - 0.3 km / 0.2 mi
Ottawa Locks 1-8 - 0.3 km / 0.2 mi
Confederation Park - 0.4 km / 0.2 mi
National Arts Centre - 0.4 km / 0.2 mi
Elgin Street - 0.4 km / 0.2 mi
Major's Hill Park - 0.4 km / 0.3 mi
Confederation Square - 0.4 km / 0.3 mi
Sparks Street Mall - 0.4 km / 0.3 mi
Sparks Street - 0.5 km / 0.3 mi
Embassy of the United States - 0.5 km / 0.3 mi
The preferred airport for The Westin Ottawa is Ottawa International Airport (YOW) - 15.8 km / 9.8 mi

  • Pool access available from 6:30 AM to 10:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

  • Pets allowed (no fees)
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Only dogs are allowed
  • Pets allowed

Pets

  • Pets allowed (no fees)
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Only dogs are allowed
  • Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200.00 per stay
We have included all charges provided to us by the property.

Other charges

  • Fee for to-go breakfast: approximately CAD 6 to 40 for adults, and CAD 5 to 25 for children
  • Fee for in-room wireless internet: CAD 10.95 per day (rates may vary)
  • Covered valet parking fee: CAD 62 per day (in/out privileges)
  • Offsite parking fee: CAD 33 per day (0.1 mi away; open 24 hours)
  • Late check-out fee: CAD 50 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

11 Colonel By Dr, Ottawa, Ontario K1N 9H4, Canada
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