Boca de Agua Bacalar A Member of Design Hotels

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 8:30 AM to 11:00 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Lake Bacalar - 2.5 km / 1.5 mi
Cenote Azul - 9.8 km / 6.1 mi
Laguna Milagros - 9.9 km / 6.1 mi
Cenote Cocalitos - 10.4 km / 6.4 mi
Cenote Esmeralda - 11.3 km / 7 mi
Cenote Negro - 13 km / 8 mi
Municipal Spa of Bacalar - 13.6 km / 8.5 mi
Zócalo - 14.1 km / 8.7 mi
Fort of San Felipe - 14.1 km / 8.8 mi
Laguna Bacalar Ecological Park - 15.3 km / 9.5 mi
Ecopark Bacalar - 15.6 km / 9.7 mi
Polytechnic University of Bacalar - 17.3 km / 10.8 mi
Payo Obispo Zoo - 25 km / 15.5 mi
Santuario del Manati - 25.3 km / 15.7 mi
Dr. Alfredo Barrera Marin Botanical Garden - 25.3 km / 15.7 mi
The nearest airports are:
Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 24.3 km / 15.1 mi
Corozal (CZH) - 37.6 km / 23.4 mi
The preferred airport for Boca de Agua Bacalar A Member of Design Hotels is Chetumal, Quintana Roo (CTM-Chetumal Intl.).

• Pool access available from 9:00 AM to 6:30 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Hotel policies

General

• Professional property host/manager
• No cribs (infant beds) available
• No rollaway/extra beds available
• No elevators

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed