Grand Fiesta Americana Queretaro

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Onsite parties or group events are strictly prohibited
• Long-term renters welcome
• This property uses eco-friendly cleaning products
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

Other details

Enjoy local and international cuisine at La Distral, a family restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 6:30 AM to noon for a fee.

Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Querétaro? This hotel has 7556 square feet (702 square meters) of space consisting of a conference center and 13 meeting rooms. Free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Plaza del Parque Shopping Mall - 0.2 km / 0.1 mi
Plaza Boulevares Shopping Mall - 0.3 km / 0.2 mi
Queretaro 2000 Park - 0.5 km / 0.3 mi
Marista University of Querétaro - 1.9 km / 1.2 mi
Centro Cultural Casa del Faldón - 2.3 km / 1.4 mi
Querétaro Old Train Station - 2.6 km / 1.6 mi
Franciscan Missions - 2.7 km / 1.7 mi
Church of the Congregation of Our Lady of Guadeloupe - 3 km / 1.9 mi
Plaza de Los Fundadores - 3 km / 1.9 mi
Convent and Temple of Santa Cruz - 3.1 km / 1.9 mi
Temple of Santa Cruz - 3.1 km / 1.9 mi
Ignacio Mena Rosales House of Culture - 3.1 km / 1.9 mi
Theater of the Republic - 3.1 km / 1.9 mi
Templo y Convento de la Santa Cruz - 3.1 km / 2 mi
Plaza de Armas - 3.2 km / 2 mi
The preferred airport for Grand Fiesta Americana Queretaro is Queretaro Intl. Airport (QRO) - 34.5 km / 21.4 mi

• Only registered guests are allowed in the guestrooms.
• This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
• Parking height restrictions apply.
• Cashless payment methods are available for all transactions.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• LGBTQIA+ friendly
• Green Key (Foundation for Environmental Education)
• Events/parties not allowed
• Parking height restrictions apply
• Cashless transactions are available
• Essential workers only - NO
• Property does not offer onsite COVID-19 testing

Pets

• Maximum number of pets per room 2
• Pet max weight (per pet) in lb is 44
• Pet max weight (per pet) in kg is 20
• Service animals are allowed
• Pets cannot be left unattended
• Service animals are exempt from fees/restrictions
• Only dogs are allowed
• Pets allowed