Name: Apart - Hotel Casa Serena
Address: 14 Calle 5-09 Zona 10, Guatemala City, GT
Telephone: +61 3 8827 0770
Price range: $$
Rating: 4.7

Guatemala City Guatemala

Check in 2:00 PM

Check out 1:00 PM

Bring your furry friend to a home away from home at Apart - Hotel Casa Serena, where every tail wag is welcomed with open arms, a 5-minute drive from La Aurora Zoo and 9 minutes from Paseo Cayala. This family-friendly aparthotel is 15 minutes walk to Gran Centro Los Próceres and 15 minutes walk to Avenida La Reforma.

Enjoy hassle-free stays with in-room coffee & tea facilities, air conditioning, premium bedding, complimentary high-speed WiFi, daily housekeeping, complimentary daily newspaper, cable & satellite channels and a private balcony, thoughtful room features designed to suit every guest. Conveniences include an in-room safe, a desk, an iron and ironing board, a full kitchen, bathrobes and wheelchair-accessibility.

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Property Details

Don't miss out on recreational opportunities including a 24-hour health club and an outdoor pool. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 5.50 kilometers.

Dry cleaning/laundry service
Wheelchair accessible (may have limitations)
Banquet hall
Newspapers in lobby (surcharge)
Vending machine
Babysitting or childcare (surcharge)
Parking (limited spaces)
Number of meeting rooms - 1
Wheelchair-accessible registration desk
Free wired internet
Free WiFi
Designated smoking areas
Arcade/game room
Number of outdoor pools - 1
Braille or raised signage
Assistive listening devices available
Picnic area
Garden
Wheelchair accessible parking
Tours/ticket assistance
24-hour fitness facilities
Area shuttle (surcharge)
Airport transportation (surcharge)
24-hour health club
Wheelchair-accessible on-site restaurant
Luggage storage
Business center
24-hour front desk
Mosquito nets
Playground on site
Number of restaurants - 1
Barbecue grill(s)
Safe-deposit box at front desk
Number of coffee shops/cafes - 1
Children's pool
Laundry facilities
Children's club (free)
Free self parking
Elevator
Fitness facilities
Free valet parking
Terrace
Pool sun loungers
Access to nearby outdoor pool
Concierge services
Total number of rooms - 30

Check-in

Check-in is from 2:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

Other details

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The aparthotel also offers 24-hour room service.

Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Plaza Fontabella Shopping Center - 0.3 km / 0.2 mi
Avenida La Reforma - 0.5 km / 0.3 mi
Embassy of Canada - 0.5 km / 0.3 mi
Avia Mall - 0.5 km / 0.3 mi
Gran Centro Los Próceres - 0.6 km / 0.4 mi
Oakland Mall - 0.7 km / 0.4 mi
Sixtino II - 0.8 km / 0.5 mi
The Village Shopping Center - 0.8 km / 0.5 mi
Hospital Herrera Llerandi - 0.9 km / 0.6 mi
Union Church of Guatemala - 0.9 km / 0.6 mi
El Obelisco - 1 km / 0.6 mi
Embassy of Israel in Guatemala - 1 km / 0.6 mi
Avenida Las Américas - 1 km / 0.6 mi
Embassy of Lebanon - 1.2 km / 0.7 mi
Embassy of Germany in Guatemala - 1.2 km / 0.7 mi
The preferred airport for Apart - Hotel Casa Serena is La Aurora Intl. Airport (GUA) - 4.9 km / 3.1 mi

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
A car is recommended for transportation to and from this property.
The property is professionally cleaned.
Contactless check-in and contactless check-out are available.

Hotel policies

General

Professional property host/manager
Contactless check-out is available
Property uses a professional cleaning service
Car recommended
Contactless check-in is available
Property does not offer onsite COVID-19 testing

Pets

Service animals are allowed
Pets cannot be left unattended
Service animals are exempt from fees/restrictions
Pets allowed

Other charges

Airport shuttle fee: USD 20 per vehicle (one-way, maximum occupancy 5)
Pet deposit: USD 15 per night
Pet fee: USD 15 per pet, per day
Service animals are exempt from fees
Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

14 Calle 5-09 Zona 10, Guatemala City, Guatemala , Guatemala

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