Corazon de Jade Tulum Downtown

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Cashless transactions are available
• Safety features at this property include a fire extinguisher and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Take advantage of the hotel's room service.

Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Dos Aguas Park - 0.2 km / 0.1 mi
Hospital de Tulum - 0.3 km / 0.2 mi
Hunab Lifestyle Center - 2.4 km / 1.5 mi
Temple of Doom - 2.5 km / 1.6 mi
Jaguar Park - 2.5 km / 1.6 mi
Holistika Art Walk - 2.6 km / 1.6 mi
Cenote Calavera - 2.6 km / 1.6 mi
Tulum National Park - 3.7 km / 2.3 mi
Tulum Tower - 3.7 km / 2.3 mi
Tulum Mayan Ruins - 4.4 km / 2.7 mi
Acceso al Parque Jaguar - 4.4 km / 2.7 mi
Jaguar Viewpoint Tulum - 4.5 km / 2.8 mi
Cenote Cristal - 4.5 km / 2.8 mi
Casa del Cenote - 4.6 km / 2.9 mi
Temple of the Frescoes - 4.6 km / 2.9 mi
The nearest airports are:
Tulum Intl. Airport (TQO) - 39.9 km / 24.8 mi
Cancun Intl. Airport (CUN) - 118.8 km / 73.8 mi

• Cashless payment methods are available for all transactions.

Hotel policies

General

• Professional property host/manager
• No cribs (infant beds) available
• No rollaway/extra beds available
• Cashless transactions are available
• No elevators

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed